Remote opportunity at
ToptalGeneral Manager, SMB - US-Based
Toptal is looking for a remote General Manager for its Small & Medium Business division across the United States. Reporting directly to the EVP of Industries,…
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About This Role
Toptal is looking for a remote General Manager for its Small & Medium Business division across the United States. Reporting directly to the EVP of Industries, this leadership role carries full authority and accountability for the P&L, budget, strategy, and overall growth of the SMB business. The position suits an experienced commercial leader who can manage high-volume sales, optimize inbound execution, build out nascent outbound motions, and activate partnership ecosystems.…
Job Description
Toptal is looking for a remote General Manager for its Small & Medium Business division across the United States. Reporting directly to the EVP of Industries, this leadership role carries full authority and accountability for the P&L, budget, strategy, and overall growth of the SMB business. The position suits an experienced commercial leader who can manage high-volume sales, optimize inbound execution, build out nascent outbound motions, and activate partnership ecosystems.
The General Manager will direct a high-energy sales organization, set rigorous performance standards, coach team leaders, and match capacity to demand. Responsibilities span setting financial objectives, allocating resources, improving conversion rates from first contact to engagement, growing client retention, and expanding the adoption of services and AI-based solutions. Candidates need strong analytical judgment and fluency in technology and services delivery to identify growth opportunities and solve operational bottlenecks.
This is a full-time, exempt remote position requiring US work authorization. The role involves regular or periodic travel for client and partner engagement, as well as attending scheduled virtual team meetings on camera. Compensation includes a base salary and monthly commissions tied to generated revenue.
Responsibilities
- Own the strategy, growth, profitability, P&L, and budget of the SMB business
- Strengthen inbound sales execution and develop a repeatable outbound sales motion
- Grow and retain the client base through structured account management and proactive communication
- Collaborate with Marketing, Sales Development, and Enterprise industry teams on targeted campaigns
- Identify, recruit, and activate commercial partners to drive qualified demand and new revenue
- Expand the adoption of services and AI-based solutions alongside individual talent requests
- Recruit, lead, and performance-manage a high-energy sales and account management team
- Coordinate closely with Operations, Matching, and Delivery teams to ensure smooth client transitions
- Establish reliable metrics, forecasts, and regular commercial reviews for tracking financial performance
Requirements
- Authorized to work in the United States at the time of hire
- Submit resumes and communications in English
- Minimum of 12 years of B2B commercial experience, including SaaS or services sales, scaling high-volume SMB sales
- At least 5 years of experience leading sales and account management teams, including managing managers
- Demonstrated experience leading both new-client acquisition and account management
- Experience building outbound sales and working with Marketing and Sales Development on targeted campaigns
- Experience activating commercial partnerships to generate qualified opportunities and revenue
- Ability to travel regularly or periodically to meet clients and customers
- Attend scheduled virtual team meetings on camera and work independently with minimal supervision
Qualifications
- Bachelor’s degree
- MBA or a master’s degree in engineering, computer science, physics, or mathematics
Core Skills
Benefits
- Participation in a 401(k) retirement plan
- Medical, dental, and vision health insurance plans
- Basic life insurance coverage
- Short-term and long-term disability coverage
- Access to flexible spending, dependent care, and health savings accounts
- Access to telehealth virtual doctors
- Employee assistance program
- Flexible paid time off
- Monthly commissions based on revenue generated from engagements sold
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a remote position, though it requires regular or periodic travel to meet with clients and customers.
What are the work authorization requirements?
Applicants must be authorized to work in the United States at the time of hire.
How is compensation structured for this role?
The position receives a base salary and is eligible to earn monthly commissions based on revenue generated from engagements sold.
What level of education is required?
A bachelor’s degree is required, while an MBA or a master’s degree in engineering, computer science, physics, or mathematics is preferred.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.