Remote opportunity at
CrestaGTM Strategy & Operations Manager, EMEA
Cresta is hiring a GTM Strategy and Operations Manager to run operations and analytics for its EMEA region, a full-time remote position. Cresta offers conversational AI…
Career Tools
About This Role
Cresta is hiring a GTM Strategy and Operations Manager to run operations and analytics for its EMEA region, a full-time remote position. Cresta offers conversational AI agents, live assistance for human agents and conversation intelligence, and EMEA is one of its fastest-growing markets. Partnering tightly with regional sales heads, the manager converts figures into choices, keeps the business's routine cadence running, and removes obstacles that hold reps back. On strategy,…
Job Description
Cresta is hiring a GTM Strategy and Operations Manager to run operations and analytics for its EMEA region, a full-time remote position. Cresta offers conversational AI agents, live assistance for human agents and conversation intelligence, and EMEA is one of its fastest-growing markets. Partnering tightly with regional sales heads, the manager converts figures into choices, keeps the business's routine cadence running, and removes obstacles that hold reps back.
On strategy, the manager helps shape go-to-market plans for EMEA. That covers deciding which countries and sectors to prioritise, designing coverage models, and building plays for specific segments. The job includes carving up territories and rebalancing them over time so coverage matches growth targets and accounts are divided fairly. The manager also leads regional planning for capacity, headcount and targets on an annual and quarterly basis.
The operating calendar is the manager's to run, covering weekly forecast meetings, deal-flow check-ins and quarterly performance reviews. Forecast accuracy and pipeline health are owned end to end, with slippage and coverage gaps raised early. The manager provides the data, storyline and recommendations leadership receives, and analyses sales productivity and pipeline movement to build account-prioritisation frameworks and track KPIs.
Hands-on execution includes account transfers, CRM updates and data management, held to a strict standard of integrity. The manager coordinates with central revenue operations on new processes and tooling, and offers time-zone coverage for urgent regional problems.
A strong fit brings five-plus years across revenue ops, sales ops, go-to-market planning, consulting or corporate strategy, ideally with a B2B software or enterprise technology employer. Salesforce is required, along with BI tools such as Tableau or Looker and AI tools such as Claude or ChatGPT. Helpful extras include scaling a go-to-market team through high growth, SQL, experience across several EMEA countries, and familiarity with usage-based pricing.
Responsibilities
- Shape EMEA go-to-market strategy, including country and sector priorities and coverage models
- Design, split and rebalance territories to match growth targets
- Lead annual and quarterly planning across capacity, headcount and targets
- Host the weekly forecast meeting, deal-flow check-ins and quarterly performance reviews
- Take responsibility for forecast accuracy and pipeline health, surfacing slipping deals and thin coverage early
- Analyse sales productivity and build account-prioritisation frameworks
- Handle account transfers, CRM updates and data integrity
- Partner with central revenue operations on new processes and tools
Requirements
- Five-plus years working in revenue ops, sales ops, go-to-market strategy, consulting or corporate planning
- Strong analytical skills, including building models and working with large data sets
- Proven ability to run complex operational processes with meticulous attention to detail
- Solid stakeholder management, including influencing senior leaders
- Hands-on Salesforce experience
- Experience with BI tools such as Tableau or Looker and AI tools such as Claude or ChatGPT
- Sound judgment and discretion in ambiguous situations
Qualifications
- Experience scaling a go-to-market organisation through high growth, around $100M ARR
- SQL skills for querying and modelling large data sets
- Familiarity with AI, conversational AI and usage-based business models
- Experience across several EMEA markets and with a distributed revenue operations team
Core Skills
Benefits
- Medical, dental and vision coverage for employees and their families
- Paid leave for every new parent
- A budget for setting up a remote workspace
- A monthly wellness and communication stipend
- 20 days of vacation
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where can the role be performed?
The role is remote and covers the EMEA region.
Is a salary figure given?
No exact figure is given. The posting says the base range reflects location, and total pay also includes equity and benefits.
What tools does the role require?
Salesforce is required, and the posting also asks for BI tools such as Tableau or Looker and AI tools such as Claude or ChatGPT.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.