Remote opportunity at
saas.groupHead of Growth & Product
This Head of Growth and Product role is part of the Advanced Shipping Manager (ASM) team, a brand in the saas.group portfolio. ASM produces real-time, rule-driven…
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About This Role
This Head of Growth and Product role is part of the Advanced Shipping Manager (ASM) team, a brand in the saas.group portfolio. ASM produces real-time, rule-driven shipping quotes and delivery forecasts for online retailers at checkout. It quotes parcel and LTL freight across carriers including FedEx, UPS and USPS, and plugs into a long list of storefront platforms. It has been serving thousands of merchants for two decades. This is…
Job Description
This Head of Growth and Product role is part of the Advanced Shipping Manager (ASM) team, a brand in the saas.group portfolio. ASM produces real-time, rule-driven shipping quotes and delivery forecasts for online retailers at checkout. It quotes parcel and LTL freight across carriers including FedEx, UPS and USPS, and plugs into a long list of storefront platforms. It has been serving thousands of merchants for two decades.
This is a growth-led job. ASM is an established, profitable tool whose founder is leaving at year-end following a planned handover. The new head will take charge of the brand's revenue side: pricing and packaging, deeper sales into the existing customer base, recovering lost accounts from rivals, and turning large-volume merchants into paying customers.
The post also holds the product roadmap and sets direction for a senior full-stack developer and a support lead. The person must grasp why product decisions are made, lead demonstrations and merchant calls, scope and price custom development, and improve documentation, help-center articles and CRM habits.
In the first three to six months, the hire is expected to become fluent in the product through support cases, demos and customer calls, absorb the founder's expertise on carriers, freight rules, customer history and pricing instincts, and launch the brand's first structured outbound sales effort. Performance is judged on revenue, and applicants are asked to name specific accounts or sales efforts they personally grew.
The ideal candidate has a track record of generating income at small B2B software firms, has done growth work, product work or run a business as a founder, and is at ease talking with customers directly. Technical literacy is needed to define features and weigh integration trade-offs with developers, though writing code is not required. Hands-on familiarity with e-commerce storefront platforms is an advantage.
The job is fully remote, with considerable overlap with US business hours. The posting also describes a trusting, low-bureaucracy setting with generous time away.
Responsibilities
- Drive growth via expansion, pricing and packaging, win-backs, competitive switching and new customer acquisition
- Set priorities for the senior full-stack developer and explain the reasoning behind them
- Lead demos and merchant conversations and help the support lead with escalations
- Feed customer discussions into product insight and the sales pipeline
- Scope, quote and oversee delivery of custom shipping logic
- Start the first structured outbound sales process, including follow-up on inbound demo requests
- Improve documentation, help-center content, CRM discipline and lean processes
- Use AI for support, specifications, documentation, competitive research and analysis
Requirements
- Proven record of bringing in revenue personally at small B2B software companies
- Past roles spanning growth, product or running a company as a founder-operator
- Comfortable and effective in direct conversations with merchants
- Technical literacy for scoping features and weighing integrations
- Commercial judgment in pricing tests, conversion data and revenue results
- Self-starter who can create structure where none exists
- Experience with major e-commerce storefront platforms
Qualifications
- Shipping, logistics or carrier-integration background
- Experience leading remote or contract teams
- Regular, practical use of AI tools to boost productivity
Core Skills
Benefits
- Flexible time off
- Flexible working hours
- Low bureaucracy
- Network of SaaS professionals across saas.group
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes. The posting describes the role as 100% remote and asks for substantial overlap with US business hours.
Does the role involve writing code?
No. The posting says the person does not need to write code, but must be able to scope features with a developer.
Is a salary listed?
The posting does not state a salary.
Who will the person work with?
The founder and managing director during the handover, plus a senior full-stack developer and a support lead.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.