Opportunity at
DeliverooHead of Territory Management
Deliveroo is recruiting a full-time Head of Territory Management based at its London headquarters, on-site. The role runs a team of territory managers covering London and…
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About This Role
Deliveroo is recruiting a full-time Head of Territory Management based at its London headquarters, on-site. The role runs a team of territory managers covering London and sets a territory-level plan that keeps and grows the strongest local restaurant partners. The UK and Ireland is the company's most established market, and central London, where Deliveroo began, is described as its heartland. The head leads and develops up to six territory managers,…
Job Description
Deliveroo is recruiting a full-time Head of Territory Management based at its London headquarters, on-site. The role runs a team of territory managers covering London and sets a territory-level plan that keeps and grows the strongest local restaurant partners. The UK and Ireland is the company's most established market, and central London, where Deliveroo began, is described as its heartland.
The head leads and develops up to six territory managers, sets territory KPIs at both macro and micro levels, and drives performance across partner marketing, ad sales and visibility. Working with sales managers and client partners, the role identifies new partnership opportunities with leading restaurants and builds a strong cuisine mix across London. It also involves deepening relationships with restaurant owners, improving the operational performance of their listings, and reporting territory status, growth chances and risks to the wider business. Regular travel to visit partners and representing Deliveroo at industry and trade events are part of the work.
Candidates need line management experience with junior to mid-level staff and a background in commercially focused roles. The posting asks for strong problem-solving, the ability to design strategies from data, and skill in presenting and influencing upward. Excellent communication across face-to-face, phone and written channels is essential, and experience with Salesforce or similar software is required. Additional languages such as Arabic, Spanish, Portuguese or Mandarin are valued. Managing field sales teams is an advantage.
Responsibilities
- Lead and develop a team of up to six territory managers across London
- Set and deliver territory KPIs at both macro and micro levels
- Drive performance across partner marketing, ad sales and visibility
- Identify new partnership opportunities with leading restaurants and build the London cuisine mix
- Deepen relationships with restaurant partners to grow their delivery business
- Report territory status, growth opportunities and risks to senior stakeholders
- Represent Deliveroo at industry and trade events
Requirements
- Line management experience with junior to mid-level staff
- Experience in commercially focused roles
- Problem-solving strength and a knack for shaping strategy from data
- Strategic and operational experience
- Skill in presenting and influencing senior people
- Excellent communication across face-to-face, phone and written channels
- Working familiarity with Salesforce or comparable CRM software
Qualifications
- Additional languages such as Arabic, Spanish, Portuguese or Mandarin (desirable)
- Line or people management of field sales teams (an advantage)
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role based?
The posting says the role is based at Deliveroo's London headquarters, with regular travel around the territory to visit partners.
How large is the team?
The head of territory management leads a team of up to six territory managers.
What experience is required?
The posting asks for line management experience, commercially focused work and familiarity with a CRM such as Salesforce.
Is a salary stated?
The posting does not specify a salary.
Sample Interview Questions
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