Hybrid opportunity at
GustoHealth Insurance Sales Operations Analyst
Gusto operates a platform providing payroll, health insurance, 401(k), and HR services tailored to small businesses nationwide. The New York office is seeking a Health Insurance…
Career Tools
About This Role
Gusto operates a platform providing payroll, health insurance, 401(k), and HR services tailored to small businesses nationwide. The New York office is seeking a Health Insurance Sales Operations Analyst to support and scale its high-volume sales division. This hybrid role places the selected professional at the intersection of execution, data analytics, and operational process design. Responsibilities include building reporting tools, forecasting future revenue, managing territory administration, and piloting artificial intelligence…
Job Description
Gusto operates a platform providing payroll, health insurance, 401(k), and HR services tailored to small businesses nationwide. The New York office is seeking a Health Insurance Sales Operations Analyst to support and scale its high-volume sales division. This hybrid role places the selected professional at the intersection of execution, data analytics, and operational process design. Responsibilities include building reporting tools, forecasting future revenue, managing territory administration, and piloting artificial intelligence integrations to maximize sales team productivity. The position suits analytical professionals who enjoy solving complex business challenges and partnering cross-functionally with leadership, finance, and product teams. Team members are expected to work from the New York office approximately two to three days per week.
Responsibilities
- Design, automate, and maintain dashboards and reports tracking pipeline health, sales metrics, conversion funnels, and representative productivity
- Collaborate with finance, marketing, and analytics to produce forecasting models, monthly reviews, and quarterly business reviews
- Identify, prototype, and implement artificial intelligence and automation tools to minimize manual friction in sales workflows
- Examine sales workflows to locate bottlenecks, recommending process modifications that enhance efficiency and the representative experience
- Manage account and territory administration, including round-robin automation, book reassignments, segment reclassification, and coverage upkeep
- Assist with quota and territory planning, troubleshooting data issues in the CRM, and reconciling monthly sales compensation
Requirements
- Minimum of five years of professional experience in revenue operations, sales operations, or an analytical go-to-market role
- Proficiency in Salesforce for managing account routing, auditing pipeline data, and building reporting dashboards
- Strong technical skills utilizing SQL, Excel, Google Sheets, and data visualization tools like Tableau or Looker
- Demonstrated hands-on background handling quota planning, pipeline management, and forecasting on a recurring cadence
- Ability to evaluate automation and artificial intelligence tools and build basic prototyping workflows
- Strong written and verbal communication skills paired with an organized, detail-oriented working style
Qualifications
- Prior background working in SaaS, financial technology, SMB go-to-market motions, or payroll and HR technology environments
- Experience supporting sales segments that involve regulatory or compliance requirements, such as employee benefits or health insurance
- History of designing and implementing automation tools or artificial intelligence workflows
- Track record of building effective cross-functional partnerships with analytics, sales leadership, and business technology teams
Core Skills
Benefits
- Competitive base pay
- Company benefits
- Equity in the form of restricted stock units
Frequently Asked Questions
What is the location and remote work policy for this role?
The position is based in New York. Employees based in New York are expected to work from the office approximately two to three days per week.
What is the employment type for this position?
The posting specifies that this is a full-time position.
What salary is offered for this role?
The source posting does not specify the salary range for the New York location.
How many years of experience are required?
Candidates must have at least five years of experience in sales operations, revenue operations, or a similar analytical go-to-market role.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.