Opportunity at
MotiveInstallations Specialist
Motive is hiring a full-time, on-site Installations Specialist based in the United States. The job blends practical hardware work with customer contact and project coordination. The…
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About This Role
Motive is hiring a full-time, on-site Installations Specialist based in the United States. The job blends practical hardware work with customer contact and project coordination. The technician fits, services and repairs telematics units inside client vehicles, aiming for dependable craftsmanship and happy customers. Products involved include gateways, AI-enabled cameras and related accessories, deployed across many vehicle types and assets. This position suits someone curious about how technology sharpens day-to-day operations…
Job Description
Motive is hiring a full-time, on-site Installations Specialist based in the United States. The job blends practical hardware work with customer contact and project coordination. The technician fits, services and repairs telematics units inside client vehicles, aiming for dependable craftsmanship and happy customers. Products involved include gateways, AI-enabled cameras and related accessories, deployed across many vehicle types and assets. This position suits someone curious about how technology sharpens day-to-day operations in the field.
Travel is a major element, with the person typically away 50 to 75 percent of the year. Responsibilities include putting in equipment alone or alongside outside installers, delivering on-site customer instruction, supporting pilots and trials, processing return authorizations, and serving as the lead local contact for major rollouts. The specialist inspects outside installers' work, reviews installation records against standards, produces tailored instructions for unusual configurations, offers remote troubleshooting to installers and resolves escalations. Observations from fieldwork are passed to Motive's Field Engineering group to help improve products.
Candidates need substantial experience installing, servicing and repairing technical equipment, preferably in automotive or adjacent fields, plus a solid understanding of vehicle wiring, electrical systems and schematic diagrams. Demonstrated hands-on work installing connected devices and aftermarket electronics at volume is required. The person must be able to lift items weighing up to 50 pounds, climb ladders and operate in cramped spaces. Clear communication is vital for teaching customers and coordinating with colleagues.
Responsibilities
- Install gateways, AI cameras and accessories on vehicles and assets, working solo or beside outside technicians.
- Run training sessions at customer sites and support trials and pilot programs.
- Handle return authorizations and act as the main on-location contact for large rollouts.
- Lead major installation undertakings and inspect the workmanship of outside installers in person.
- Review installation paperwork against accepted practice.
- Pass field lessons to the Motive Field Engineering group so future product updates benefit.
- Draft tailored setup instructions for unusual builds or unique customer requests.
- Give distant support to outside installers who have questions.
- Review and resolve escalated technical problems.
Requirements
- High school diploma or equivalent.
- Substantial experience installing, servicing and repairing technical equipment, ideally in automotive or related fields.
- Thorough knowledge of vehicle wiring, electrical systems and schematics.
- Valid driver's license with a clean driving history.
- Able to lift up to 50 pounds, climb ladders and work in tight spaces.
- Proven experience installing connected devices and aftermarket electronics at volume.
- Able to plan and troubleshoot complex installations independently.
- Clear communication for training customers and working with internal teams.
- Willing to travel at least half the time.
Qualifications
- Spanish fluency is a plus.
Core Skills
Benefits
- Medical, prescription, vision and dental coverage (eligibility rules apply).
- Paid vacation and sick leave.
- Disability protection covering both short and long periods.
- Life insurance.
- 401(k) retirement contributions.
- Restricted stock units may form part of total pay in certain positions.
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located and is it remote?
The posting lists the United States as the location and marks the role as on-site.
What is the pay range?
The posting lists a salary range of USD 65,000 to 75,000 per year.
How much travel is involved?
The person is expected to travel 50 to 75 percent of the time annually.
What are the key requirements?
A high school diploma or equivalent, a valid driver's license with a clean driving record, and the ability to lift up to 50 pounds are required.
How do I apply?
The posting does not specify an application process.
Sample Interview Questions
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