Opportunity at
JumiaLast Mile Manager - PUS - Jumia (Full Time)
Jumia is seeking a Last Mile Manager for Pick Up Stations on an on-site basis to oversee, grow, and refine its pick-up station network. Operating as…
Career Tools
About This Role
Jumia is seeking a Last Mile Manager for Pick Up Stations on an on-site basis to oversee, grow, and refine its pick-up station network. Operating as a pan-African e-commerce platform that combines a marketplace with a proprietary logistics network called Jumia Logistics and a fintech platform named Jumia Pay, Jumia focuses on delivering convenient online services while helping enterprises expand their customer reach. This position suits an experienced logistics professional…
Job Description
Jumia is seeking a Last Mile Manager for Pick Up Stations on an on-site basis to oversee, grow, and refine its pick-up station network. Operating as a pan-African e-commerce platform that combines a marketplace with a proprietary logistics network called Jumia Logistics and a fintech platform named Jumia Pay, Jumia focuses on delivering convenient online services while helping enterprises expand their customer reach. This position suits an experienced logistics professional who can handle network growth, cost reduction, and service quality across collection points.
The person in this role will define station footprint strategies, manage relationships with station partners and third-party logistics vendors, control unit delivery expenses, and guide cross-functional projects. Key duties involve expanding geographical coverage, tracking fulfillment metrics such as dwell time and collection success rates, enforcing service-level agreements, and ensuring secure material handling. Furthermore, the role requires collaborating with IT and supply chain groups to improve workflows and leading a team of operations personnel.
Responsibilities
- Scale up and geographically expand the Pick Up Station network and third-party logistics partnerships to maintain accessible coverage.
- Design and execute the unit cost strategy to lower handling and delivery expenses while upholding customer and vendor experience benchmarks.
- Monitor daily operations at owned and partner-managed stations, tracking metrics like inventory accuracy, package dwell time, and capacity utilization.
- Govern partner performance through regular business reviews and community management with station operators and vendors.
- Promote strict security and handling standards to minimize damage, loss, and transfer bottlenecks.
- Work alongside supply chain, IT, and logistics departments to integrate operational requirements into the technology roadmap and quicken inbound processing.
- Lead, mentor, and supervise an operations team while setting clear performance targets.
Requirements
- Minimum of three to five years of practical experience in last-mile operations, logistics, station and hub fulfillment, or complex distribution network management.
- Demonstrated ability in scaling physical distribution networks, managing third-party operational partners, and executing cost-reduction strategies.
- Advanced proficiency in Google Workspace and Microsoft Office applications.
Qualifications
- Bachelor degree from an accredited university in Engineering, Supply Chain Management, Operations, or a related field.
- In-depth knowledge of local market logistics operations.
Core Skills
Benefits
- A unique working experience within an entrepreneurial yet structured setting.
- The opportunity to make a strong impact on the development of the African e-commerce sector.
- Membership in a dynamic and professional team.
- Opportunities for significant personal and professional growth aimed at training future leaders.
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for the Last Mile Manager role?
The role is offered as full-time employment.
Is the Last Mile Manager position remote?
The job is on-site.
What education or background is required for applicants?
Applicants need a bachelor degree in Supply Chain Management, Engineering, Operations, or a related discipline, along with three to five or more years of experience in last-mile operations, logistics, or distribution network management.
What are the interview stages for this position?
The interview process consists of an HR screening followed by technical interviews with potential managers.
What is the application deadline?
The application deadline is November 30, 2026.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.