Opportunity at
SwiggyLead - QOS
Swiggy is seeking a professional for the Lead - QOS position to focus on Dineout. This role centers on discovering, onboarding, and expanding high-CFT, trending, and…
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About This Role
Swiggy is seeking a professional for the Lead - QOS position to focus on Dineout. This role centers on discovering, onboarding, and expanding high-CFT, trending, and premium dining establishments. The position aims to secure first-mover advantages by acquiring high-potential venues ahead of competitors such as District. Initially, the focus rests on premium establishment acquisition and onboarding, with future responsibilities expanding to encompass account management, market share growth, gross order value…
Job Description
Swiggy is seeking a professional for the Lead - QOS position to focus on Dineout. This role centers on discovering, onboarding, and expanding high-CFT, trending, and premium dining establishments. The position aims to secure first-mover advantages by acquiring high-potential venues ahead of competitors such as District. Initially, the focus rests on premium establishment acquisition and onboarding, with future responsibilities expanding to encompass account management, market share growth, gross order value expansion, and exclusive events or campaigns for these strategic accounts. This role suits professionals possessing a strong background in business development, sales, and the food and beverage industry who can transition smoothly from initial partner acquisition to long-term strategic account management. Swiggy operates as an equal opportunity employer, evaluating all qualified candidates equally regardless of protected characteristics.
Responsibilities
- Discover premium and high-CFT restaurants across priority target markets while building a strong acquisition pipeline based on brand value and customer demand.
- Locate and convert high-value gap opportunities for premium venues that are already active on Z but missing from Dineout.
- Secure a first-mover advantage by tracking market trends and competitor movements to onboard establishments early through direct relationships with decision-makers.
- Manage premium accounts post-onboarding to drive partner engagement, retention, and continuous business growth.
- Expand gross order value and market share within the premium dining portfolio by enhancing partner performance.
- Conceive and execute exclusive partner campaigns, events, and experiences utilizing Scenes to generate consumer demand and visibility.
Requirements
- Demonstrate a strong sales and business development orientation with the capability to independently pursue high-value opportunities.
- Possess a deep understanding of the premium food and beverage ecosystem.
- Display excellent negotiation and relationship-building capabilities.
- Utilize data effectively to locate business growth opportunities.
- Adapt from pure partner acquisition duties to strategic account management.
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What are the primary responsibilities of the Lead - QOS at Swiggy?
The role involves identifying and onboarding premium, high-CFT dining establishments for Dineout, closing coverage gaps compared to competitors, and eventually taking over long-term account management, gross order value growth, and exclusive event planning.
What skills are required for this position?
Candidates must have a strong business development and sales orientation, a deep understanding of the premium food and beverage sector, data analysis capabilities, and excellent negotiation and relationship-building skills.
Is the salary and location specified for this job?
No, the job posting does not specify a salary or a work location for this role.
Does Swiggy have an equal opportunity employment policy?
Yes, Swiggy is an equal opportunity employer that evaluates all qualified applicants without regard to race, religion, color, sex, disability status, or other legally protected characteristics.
Sample Interview Questions
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