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SupersideAI Solutions Engineer
Superside is hiring an AI Solutions Engineer to act as a technical partner for Account Executives and Account Managers during the pre-deal phase. In this on-site…
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About This Role
Superside is hiring an AI Solutions Engineer to act as a technical partner for Account Executives and Account Managers during the pre-deal phase. In this on-site role, the professional will uncover core client needs, evaluate technical possibilities, and design solutions utilizing creative services, AI systems, or a combination of both. The position requires starting from the customer's problem rather than the product, understanding how work gets built, and demonstrating the…
Job Description
Superside is hiring an AI Solutions Engineer to act as a technical partner for Account Executives and Account Managers during the pre-deal phase. In this on-site role, the professional will uncover core client needs, evaluate technical possibilities, and design solutions utilizing creative services, AI systems, or a combination of both. The position requires starting from the customer's problem rather than the product, understanding how work gets built, and demonstrating the ability to explain proposed solutions across company systems and services.
The AI Solutions Engineer will report to the Head of FDE and collaborate closely with Account Executives, Account Managers, AI Deployment Strategists, engineering, and Product teams. Key duties involve joining client discovery calls, matching client requests to the product portfolio, designing solution architectures, scoping and pricing systems deals, and passing sold work to delivery teams while maintaining oversight on major enterprise accounts. Additionally, the role involves identifying portfolio gaps for the product roadmap and building reusable sales assets and enablement sessions for the sales team.
Responsibilities
- Participate in discovery calls with Account Executives and Account Managers to identify underlying business problems.
- Determine whether solutions require creative talent, technical systems, or both, matching them to company products and AI partners.
- Design solution architectures, scope, price, and write proposals for systems deals with input from engineering and studio teams.
- Navigate all systems deals through the systems review process prior to engineer assignment.
- Transition sold work to AI Deployment Strategists with explicit briefs for engineering and studio groups.
- Maintain involvement with larger enterprise accounts post-sale as the leadership voice from the original deal.
- Identify recurring needs missing from the portfolio and report them to the product roadmap review.
- Develop reusable sales assets and conduct enablement sessions to help sales staff qualify systems opportunities independently.
Requirements
- Minimum of three years of experience in a client-facing capacity such as technical sales, solutions engineering, consulting, product, or forward deployed engineering.
- Demonstrated consultative selling abilities and customer empathy to analyze client needs and systems before proposing answers.
- Practical experience with agentic software development, including building an agent or common workflow personally.
- Capacity to design solutions and align existing tools with customer problems.
- Background blending client-facing or sales duties with technical depth to discuss client needs and delivery methods.
- Experience in pricing and scoping deals under strict timelines alongside sales, product, and engineering colleagues.
- High agency and the ability to take ownership and resolve challenges.
- Proficiency in written and verbal English communication.
Qualifications
- Enterprise deal experience
- Background in performance marketing or adtech
- Creative industry experience
- Founding experience
- Familiarity with AI tools for design and creative workflows
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location or remote policy for the AI Solutions Engineer?
The source posting explicitly states that the role has an on-site remote status, though a specific city or office location is not mentioned.
What kind of experience is required for this position?
Candidates must have three or more years in a client-facing role such as solutions engineering, technical sales, consulting, product, or forward deployed engineering, along with hands-on experience in agentic software development.
Who does the AI Solutions Engineer report to?
The role reports directly to the Head of FDE.
Does the posting state the salary or benefits?
No, the salary and benefits details are not specified in the job posting.
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