Remote opportunity at
UpGuardManager, Account Management
UpGuard is hiring a Manager, Account Management for a remote, full-time position offering a salary between USD 150,000 and 170,000 per year. UpGuard builds a Cyber…
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About This Role
UpGuard is hiring a Manager, Account Management for a remote, full-time position offering a salary between USD 150,000 and 170,000 per year. UpGuard builds a Cyber Risk Posture Management platform that integrates security ratings, threat intelligence, and agentic AI to help organizations manage cyber risk. This leadership role reports directly to the Head of Customer Success, Americas. The person selected will guide a team focused on revenue retention, renewals, cross-sells,…
Job Description
UpGuard is hiring a Manager, Account Management for a remote, full-time position offering a salary between USD 150,000 and 170,000 per year. UpGuard builds a Cyber Risk Posture Management platform that integrates security ratings, threat intelligence, and agentic AI to help organizations manage cyber risk.
This leadership role reports directly to the Head of Customer Success, Americas. The person selected will guide a team focused on revenue retention, renewals, cross-sells, and upsells for top-tier accounts while collaborating closely with product, sales, and marketing departments.
This opportunity suits a self-driven strategic thinker with a background in post-sales leadership and B2B software environments who excels at team mentorship, revenue forecasting, and relationship building.
Responsibilities
- Lead, mentor, and scale a team of Account Managers handling renewals, cross-sells, and upsells for high-touch clients
- Generate accurate monthly and quarterly revenue retention and expansion forecasts
- Formulate strategies and build executive-level relationships for top-tier client accounts
- Partner with product, sales, and marketing units to optimize customer engagement and results
- Evaluate team metrics and performance data to implement improvement initiatives
- Ensure team adherence to established post-sale standards and processes
Requirements
- At least 2 years of leadership experience managing Account Managers or comparable post-sales teams
- Minimum 3 years of individual contributor experience in B2B SaaS focusing on renewals, upsells, and cross-sells
- Experience using post-sales technology stacks such as Gong and Hubspot for coaching
- Proven background in optimizing post-sale activities using customer feedback and performance data
Qualifications
- Familiarity with the MEDDPICC sales process and methodology
- Prior experience working with cybersecurity and Third-Party Risk Management products
Core Skills
Benefits
- Monthly Lifestyle subsidy for physical, mental, and financial well-being
- Work-from-home setup allowance provided within the first three months
- USD 1500 annual Learning and Development allowance
- Paid time off plus two additional leave days
- 18 weeks of paid parental leave
- Personal leave allowance including sick and carer leave
- Top-specification laptop provided for the role
- Generative AI tool subscriptions for all team members
- Comprehensive health insurance coverage
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this is a fully remote working environment with no compulsory office attendance required.
What is the salary range for this role?
The position offers a salary of USD 150,000 to 170,000 per year.
What geographic restrictions apply to U.S. applicants?
If based in the United States, UpGuard is currently only able to support hiring in CA, CO, FL, IL, MA, MD, MO, OR, PA, TX, WA, and DC.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.