Opportunity at
DatabricksManager, Field Engineering - Global Telecommunications
Databricks is hiring a Manager, Field Engineering to lead a group of customer-facing technologists who support enterprises facing data, analytics and AI challenges. The position usually…
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About This Role
Databricks is hiring a Manager, Field Engineering to lead a group of customer-facing technologists who support enterprises facing data, analytics and AI challenges. The position usually sits over a book of accounts grouped by district, patch, segment or a similar portfolio and oversees roughly eight to ten Field Engineering professionals. The posting title refers to global telecommunications, but the body of the posting does not describe a specific industry focus.…
Job Description
Databricks is hiring a Manager, Field Engineering to lead a group of customer-facing technologists who support enterprises facing data, analytics and AI challenges. The position usually sits over a book of accounts grouped by district, patch, segment or a similar portfolio and oversees roughly eight to ten Field Engineering professionals. The posting title refers to global telecommunications, but the body of the posting does not describe a specific industry focus. Databricks describes itself as a data and AI company whose platform spans Genie, Lakebase, Agent Bricks and Unity Catalog.
The manager develops and coaches the team, partners with account teams on technical-win strategy and opportunity qualification, and aligns team resources to customer priorities. The position involves building trusted relationships with customer stakeholders at director, head-of and vice president levels, steering discovery sessions, solution strategy, architecture talks, adoption planning and value realization. Regular operating routines keep an eye on account health, risk, escalations, staffing levels and business impact. The manager also represents customer needs inside the company to product, support, engineering, professional services, marketing and partner teams, and fosters psychological safety, accountability and continuous learning. Working with AI-powered assistants to raise team output is expected.
Applicants should have led customer-facing technical staff in software, cloud, data, AI, analytics or consulting settings, and a record of hiring, coaching and retaining strong technical talent. The posting asks for practical technical judgment, clear customer-advisory skills, operational discipline and an AI-first, builder mindset. Listed education is a bachelor's in computing, IS, engineering or a closely related area, or equivalent hands-on experience. Prior work with Databricks or similar data and AI systems is preferred. The base pay range is $172,500 to $237,150 USD in all four pay zones, with possible annual bonus, equity and benefits.
Responsibilities
- Guide, mentor and grow a high-performing Field Engineering team
- Partner with account teams on technical-win strategy and prioritizing customer needs
- Build relationships with director, head-of and vice president level stakeholders
- Steer discovery, solution strategy, architecture talks and adoption planning
- Set operating rhythms to review progress, customer health, risk, escalations and capacity
- Represent customer needs to product, engineering, support and partner teams
- Foster psychological safety, inclusion, accountability and recognition on the team
- Test AI-enabled tools and practices that improve team and customer outcomes
Requirements
- Experience leading technical customer-facing teams
- Experience partnering with sales through complex, multi-stakeholder engagements
- Background spanning data platforms, analytics, AI, cloud and software, plus technical consulting
- Excellent writing, speaking, presenting and stakeholder management abilities
- Proven history of recruiting, developing and keeping capable technical staff
- Practical technical judgment and operational discipline
Qualifications
- Familiarity with Databricks or similar data and AI systems (preferred)
- Credibility with senior technical and business leaders (preferred)
- Experience using automation or AI tools to improve team effectiveness (preferred)
- Bachelor's degree in computing, engineering or similar, or equivalent hands-on experience
Core Skills
Benefits
- Base pay of $172,500 to $237,150 USD
- Eligibility for an annual performance bonus
- Equity, depending on eligibility
- Regional benefits as described on the company's benefits page
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
How large is the team?
The role leads approximately eight to ten Field Engineering professionals.
What is the base pay?
The base pay range is $172,500 to $237,150 USD in all four pay zones, with possible bonus and equity eligibility.
Does the posting name a work location?
No. The posting text does not name a specific work location.
Is a telecommunications focus described?
The title refers to global telecommunications, but the posting text does not describe a telecom-specific focus.
Sample Interview Questions
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