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Twilio

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Twilio

People Generalist

Twilio is hiring a remote People Generalist to support its Go-to-Market and Marketing organizations, which encompass more than 2,500 personnel. Operating in a remote-first environment, this…

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Role Snapshot

Hiring Now
Work arrangement
Remote
Where applicants may be
Applicants in Canada only
Salary
Not specified
Apply by
Not specified
Employment type
Full-time
Experience
Not specified
Published1h ago
Listing Views2
Applications0
Apply BeforeNo deadline

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About This Role

Twilio is hiring a remote People Generalist to support its Go-to-Market and Marketing organizations, which encompass more than 2,500 personnel. Operating in a remote-first environment, this position sits within the People Generalists team and reports directly to the Global People Generalists Manager. The professional stepping into this role will collaborate closely with international human resources business partners and centers of excellence to assist with daily human resources functions. This opportunity…

Job Description

Twilio is hiring a remote People Generalist to support its Go-to-Market and Marketing organizations, which encompass more than 2,500 personnel. Operating in a remote-first environment, this position sits within the People Generalists team and reports directly to the Global People Generalists Manager. The professional stepping into this role will collaborate closely with international human resources business partners and centers of excellence to assist with daily human resources functions.

This opportunity is well-suited for a proactive practitioner who excels in a fast-paced setting and possesses experience handling sensitive workforce issues. Responsibilities span data analysis, performance management coordination, process execution for cyclical initiatives, and cross-functional collaboration with teams like IT, compliance, and talent management. While the position is remote-based in Ontario, British Columbia, or Alberta, occasional travel may be necessary for team gatherings or project meetings. Twilio utilizes artificial intelligence to streamline parts of the hiring workflow, though final hiring choices remain with human evaluators.

Twilio builds communication solutions that empower developers and businesses globally. The company maintains a remote-first culture emphasizing inclusion and community impact. Employees enjoy comprehensive total rewards, though exact offerings vary by location.

Responsibilities

  • Collaborate with human resources business partners supporting Go-to-Market and Marketing divisions to roll out programs and execute ongoing processes
  • Examine workforce data and trends such as headcount, attrition, and performance to prepare metrics and presentations for senior leadership
  • Manage end-to-end performance management cases while coaching managers for consistent and fair outcomes
  • Contribute to ad-hoc projects and guide business-led initiatives such as reorganizations and job level assessments
  • Coordinate cross-functionally with recruiting, compensation, compliance, IT, and operations teams to align communications and programs
  • Facilitate annual cyclical events like calibration sessions and pulse surveys
  • Protect the confidentiality of human resources data and projects

Requirements

  • Minimum of three years of experience in a human resources role partnering with a Go-to-Market organization
  • Demonstrated ability to take initiative and operate as a self-starter in ambiguous environments
  • Strong capability to make procedural decisions and exercise sound judgment with confidential issues
  • Robust data analysis skills with the ability to share executive recommendations

Qualifications

  • Familiarity with human resources software systems including Workday and ServiceNow

Core Skills

Benefits

  • Competitive pay ranging from $90,800 to $113,500 CAN with a 12.5% target bonus percentage
  • Generous paid time off
  • Ample parental and wellness leave
  • Healthcare coverage
  • Retirement savings program
  • Additional compensation elements such as equity grants and incentive programs depending on the role
  • Support for employee volunteering and donation efforts

Frequently Asked Questions

Answers are based only on the employer’s listing; where it doesn’t say, neither do we.

Where is this job located?

This position is remote and must be based in Ontario, British Columbia, or Alberta, Canada.

What is the salary range for the People Generalist position?

The estimated pay ranges from $90,800.00 to $113,500.00 CAN, with a target bonus percentage of 12.5%.

Is travel required for this remote role?

You may occasionally need to travel for team meetings, project sessions, or in-person gatherings.

What experience is required to apply?

Candidates must have three or more years of experience in a human resources function partnering with a Go-to-Market organization.

Sample Interview Questions

AI-generated questions tailored to this specific role — a preview of the full practice set.

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Source: Twilio

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Added to Jobsiz: Oct 10, 2026

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