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Twilio

People Generalist

Twilio is hiring a remote People Generalist to support business operations and human resources business partners within the APJ region. Based in India, this position plays…

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Role Snapshot

Hiring Now
Work arrangement
Remote
Where applicants may be
Applicants in India only
Salary
Not specified
Apply by
Not specified
Employment type
Full-time
Experience
Not specified
Published3h ago
Listing Views0
Applications0
Apply BeforeNo deadline

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About This Role

Twilio is hiring a remote People Generalist to support business operations and human resources business partners within the APJ region. Based in India, this position plays an integral part in the People Generalists team by delivering vital human resources priorities, assisting with employee relations, managing compensation and benefits, handling offboarding processes, and supporting global mobility. This individual will report directly to the Global People Generalists Manager while collaborating closely with…

Job Description

Twilio is hiring a remote People Generalist to support business operations and human resources business partners within the APJ region. Based in India, this position plays an integral part in the People Generalists team by delivering vital human resources priorities, assisting with employee relations, managing compensation and benefits, handling offboarding processes, and supporting global mobility.

This individual will report directly to the Global People Generalists Manager while collaborating closely with international human resources business partners and centers of excellence across the enterprise. Key duties involve analyzing organizational metrics, executing performance management cases end-to-end, managing annual cyclical programs, and partnering cross-functionally with compliance, IT, and talent teams. The position requires occasional travel for team meetups, off-sites, or functional gatherings.

The role suits a self-starter with a proactive approach who thrives in fast-paced settings and possesses strong administrative decision-making skills. Candidates must have professional experience within a matrixed organization and demonstrate data analysis capabilities.

Responsibilities

  • Partner with regional human resources business partners to execute ongoing processes and roll out programs
  • Analyze metrics, headcount, attrition, and performance data to generate customized reports and insights for leadership
  • Manage performance management cases end-to-end and coach managers through best practices
  • Drive business-led initiatives such as reorganizations and job level assessments
  • Coordinate cross-functionally with IT, compliance, recruiting, and compensation teams
  • Facilitate annual cyclical events including pulse surveys and calibrations

Requirements

  • Three or more years of human resources experience in a matrixed organization
  • Ability to operate independently as a self-starter and decisive problem solver
  • Strong skills in administrative decision-making and handling sensitive or confidential issues
  • Demonstrated data analysis abilities to share actionable recommendations with stakeholders
  • Capacity to leverage AI tools strategically to enhance productivity

Qualifications

  • Proficiency with ServiceNow and Workday HR systems

Core Skills

Benefits

  • Competitive pay
  • Generous time off
  • Parental and wellness leave
  • Healthcare coverage
  • Retirement savings program

Frequently Asked Questions

Answers are based only on the employer’s listing; where it doesn’t say, neither do we.

Is this position remote?

Yes, this role is remote and based in India, though occasional travel may be required for team gatherings or project meetings.

What is the employment type?

The posting indicates a full-time employment status.

What salary is offered for this role?

The specific salary is not stated in the job posting.

What level of experience is required?

Candidates must have at least three years of human resources experience working in a matrixed organization.

Sample Interview Questions

AI-generated questions tailored to this specific role — a preview of the full practice set.

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Posted by Twilio

Source: Remote First Jobs — HR

View the original listing ↗

Posted by employer: Oct 10, 2026

Added to Jobsiz: Oct 10, 2026

The description was written by Jobsiz from the employer’s listing. Always check the original listing before applying.

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