Opportunity at
WisePeople Operations Specialist
Wise is hiring a People Operations Specialist to join its People team. The position is full time and on-site. The posting does not state a work…
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About This Role
Wise is hiring a People Operations Specialist to join its People team. The position is full time and on-site. The posting does not state a work location, but says the core team is based in Singapore, and the specialist is expected to work with minimal supervision. The role handles much of the administrative side of the employee lifecycle, from arrival to departure. On the onboarding side, the specialist manages the…
Job Description
Wise is hiring a People Operations Specialist to join its People team. The position is full time and on-site. The posting does not state a work location, but says the core team is based in Singapore, and the specialist is expected to work with minimal supervision. The role handles much of the administrative side of the employee lifecycle, from arrival to departure.
On the onboarding side, the specialist manages the admin for new joiners, coordinates onboarding plans with hiring leads, handles relocation logistics and documents, and runs local first-week onboarding sessions. The deck used in those sessions must stay accurate and engaging. On the support side, the specialist answers queries on the People ticketing desk, explains leave policies, processes internal transfers and relocations, and completes Workday actions across the employee lifecycle. Immigration processes are overseen, complex international remote working requests are handled with escalation where needed, and the team's Confluence content is maintained. Offboarding covers last-day administration for leavers and relocating staff.
Other duties include reviewing audit requests, supplying documents to the payroll team, producing employment letters and contract amendments, tracking local employment rules, mentoring junior colleagues and acting as a reviewer in four-eye checks. The posting seeks two to four years of experience in shared services work, a People team, or both, excellent written and spoken English, and some early familiarity with Malaysian labour rules and workplace practice. Attention to detail, careful handling of confidential information, a practical and customer-centric outlook, and comfort with automation and data are all valued.
Responsibilities
- Manage the administrative side of onboarding new joiners and keep everyone involved informed
- Coordinate onboarding plans with hiring leads and handle relocation logistics and documents
- Run local onboarding sessions and keep the onboarding deck current
- Respond to People ticketing-desk queries and explain leave policies
- Process internal transfers, relocations and Workday actions across the employee lifecycle
- Handle last-day administration for leavers and relocating staff
- Oversee immigration processes and support complex international remote working requests
- Produce employment documents such as reference letters and contract changes
- Review audit requests, support payroll with change documentation, and maintain Confluence content
- Mentor and cross-train junior team members and act as a four-eye reviewer
Requirements
- Two to four years of experience in shared services work, a People team, or both
- Previous demonstrable experience in an HR or shared services role
- Initial grounding in Malaysian labour rules and how workplaces operate there
- Excellent written and verbal English
- Attention to detail and confidential handling of information
- Capable of working independently with little oversight
Qualifications
- Experience with automation and data-driven process improvement (desirable)
- Additional languages (a plus)
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the role located?
The posting does not state a work location. It says the core team is based in Singapore.
What experience is required?
Two to four years of experience in shared services, a People team, or both, plus excellent English communication.
Is the role full time?
Yes, it is listed as a full-time position.
What is the salary?
The posting does not specify a salary.
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