Opportunity at
WisePeople Operations Specialist
Wise is seeking a People Operations Specialist to join its People Operations team based in London. This on-site role focuses on supporting employees across the United…
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About This Role
Wise is seeking a People Operations Specialist to join its People Operations team based in London. This on-site role focuses on supporting employees across the United Kingdom and European Union markets. The person in this position will report directly to the People Operations Lead and will help ensure a seamless employee experience throughout the entire staff journey. This job suits someone with a passion for technology, data, and customer service…
Job Description
Wise is seeking a People Operations Specialist to join its People Operations team based in London. This on-site role focuses on supporting employees across the United Kingdom and European Union markets. The person in this position will report directly to the People Operations Lead and will help ensure a seamless employee experience throughout the entire staff journey.
This job suits someone with a passion for technology, data, and customer service who wants to grow within a fast-paced shared services environment. Responsibilities cover everything from managing internal transfers and immigration processes to assisting payroll and handling onboarding and offboarding steps. The ideal candidate brings a growth mindset, strong attention to detail, and the ability to manage confidential information securely.
Responsibilities
- Manage the People team ticketing desk to resolve queries efficiently
- Guide staff members through leave policies and manage internal transfers and relocations
- Process Workday actions related to the employee lifecycle
- Coordinate operational onboarding and offboarding steps with Workplace, UT, and People Services
- Oversee immigration procedures for compliant operations
- Update team content on Confluence for clarity and transparency
- Supply necessary documentation and data changes to the Payroll team
- Generate employment papers such as reference letters and contract modifications
- Assist with complex international remote work requests through the Mobile Wiser initiative
- Handle audit requests to guarantee operational compliance
- Participate in local and global cross-team projects
- Monitor local employment laws and update internal processes accordingly
- Mentor junior team members and perform four-eye checks for accuracy
Requirements
- Experience working in a fast-paced shared services environment or a People team
- Demonstrated ability to handle confidential information professionally and compliantly
- Effective time management skills with the ability to prioritize tasks
- Excellent written and verbal communication skills in English
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located?
This position is based in London.
Is visa or relocation support provided?
The posting specifies that there is no visa or relocation support for this role.
What team will this role report to?
The People Operations Specialist reports directly to the People Operations Lead.
What is the salary for this position?
The job posting does not specify the salary.
Sample Interview Questions
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