Remote opportunity at
FlexPeople Ops Manager
Flex seeks a People Operations Manager to join the team on a fully remote basis. The company operates as an AI-native private bank designed for business…
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About This Role
Flex seeks a People Operations Manager to join the team on a fully remote basis. The company operates as an AI-native private bank designed for business owners, providing banking, credit, payments, and financial operations through a single system. Since launching in September 2023, the organization has scaled rapidly toward profitability. In this position, the professional will establish and manage core people processes to support the growing organization. Responsibilities center on…
Job Description
Flex seeks a People Operations Manager to join the team on a fully remote basis. The company operates as an AI-native private bank designed for business owners, providing banking, credit, payments, and financial operations through a single system. Since launching in September 2023, the organization has scaled rapidly toward profitability.
In this position, the professional will establish and manage core people processes to support the growing organization. Responsibilities center on performance management, employee lifecycle operations, compliance, and manager support. The company looks for someone who can partner closely with leadership to develop structured people processes while handling day-to-day execution.
This opportunity suits a practitioner with strong startup experience who thrives in a fast-paced environment and enjoys building systems from scratch. Candidates should possess strong operational judgment, organizational skills, and the ability to handle sensitive matters with discretion.
Responsibilities
- Manage and enhance core people operations workflows spanning the entire employee lifecycle
- Monitor and report on workforce metrics such as headcount shifts, review completion rates, and onboarding progress
- Develop, launch, and update performance review cycles, calibration procedures, and related documentation
- Manage and optimize HRIS, payroll, benefits, and employee records systems and workflows
- Maintain compliant, documented, and scalable people processes across multiple states and teams
- Handle employment records, policy administration, and coordination with legal or external partners
- Coordinate logistics, tracking, and documentation for compensation and promotion cycles
- Collaborate with managers regarding employee relations, organizational changes, and performance matters
- Spot process gaps and implement straightforward systems for better operational consistency
Requirements
- Between 5 and 8 plus years of professional experience in people operations, HR operations, or as a people generalist within a high-growth startup or scale-up
- Demonstrated background in designing and executing performance review cycles and manager-facing workflows
- Experience as a hands-on systems thinker who can build workflows from the ground up
- Familiarity with employee lifecycle administration, compliance basics, and people documentation practices
- Ability to introduce operational structure in rapid environments without adding unnecessary complexity
Core Skills
Benefits
- Opportunity to work in a small team with direct accountability and high trust
- Direct exposure to company leadership, customers, and investors
- Meaningful equity compensation
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is available as fully remote, with alternative options also offered in San Francisco, Miami, and New York.
What is the employment type?
The posting specifies a full-time employment type.
What is the salary for this role?
The job posting does not specify the salary for this position.
How many years of experience are required?
The position requires five to eight or more years of experience in people operations, HR operations, or a people generalist role within a high-growth startup or scale-up.
Sample Interview Questions
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