Remote opportunity at
GustoPeople Tech Business Systems Analyst
Gusto is looking for a People Tech Business Systems Analyst to join the People Technology team within People Operations, Services & Technology. In this remote position,…
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About This Role
Gusto is looking for a People Tech Business Systems Analyst to join the People Technology team within People Operations, Services & Technology. In this remote position, the analyst will oversee and administer recruiting tools and Sana, playing a key role in optimizing hiring workflows through automation and artificial intelligence. The person in this role will partner closely with engineering, recruiting, and people operations to analyze workflows, map current processes, and…
Job Description
Gusto is looking for a People Tech Business Systems Analyst to join the People Technology team within People Operations, Services & Technology. In this remote position, the analyst will oversee and administer recruiting tools and Sana, playing a key role in optimizing hiring workflows through automation and artificial intelligence.
The person in this role will partner closely with engineering, recruiting, and people operations to analyze workflows, map current processes, and build AI agents designed to eliminate manual steps in talent acquisition. Responsibilities include independent project leadership from discovery to launch, writing technical specifications, and advising recruiting leadership on automation roadmaps.
Gusto provides payroll, health insurance, retirement plans, and HR services to support over half a million small businesses nationwide. The company builds a collaborative workplace and incorporates artificial intelligence as a fundamental part of daily operations across all teams.
The position suits professionals with deep experience in business systems analysis or HRIS administration who enjoy bridging the gap between human resources and engineering. Candidates must be comfortable communicating with senior stakeholders, managing multiple concurrent projects, and actively engaging with evolving AI tools.
Responsibilities
- Manage the administration, configuration, system access, integration, and roadmap for Sana and recruiting tools
- Gather requirements from recruiting teams and draft technical specifications, acceptance criteria, and user stories
- Collaborate with engineers to design, build, test, and launch automated tools and AI agents that simplify hiring procedures
- Map existing workflows to locate operational friction and implement end-to-end improvements with measurable impact
- Handle multiple concurrent projects while communicating updates and technical trade-offs to senior stakeholders
- Maintain up-to-date documentation and training materials for team processes
- Mentor less experienced team members and share best practices as automation initiatives scale
Requirements
- 4 to 6 years of professional experience in business systems analysis, HRIS, recruiting systems, or a related field
- Hands-on experience configuring and managing an Applicant Tracking System or HR system such as Workday or Greenhouse, including integrations
- Demonstrated history of driving projects from initial requirements gathering through to launch with verifiable results
- Strong documentation, process mapping, and requirements gathering capabilities
- Experience working alongside engineers on system design, testing, and deployment
- Familiarity or comfort with light scripting, automation utilities, or building AI tools and agents
- Clear communication skills with experience presenting to senior stakeholders and prioritizing competing tasks
Core Skills
Benefits
- Competitive base pay
- Employee benefits
- Equity in the form of Restricted Stock Units
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is listed as remote, though Gusto also maintains physical offices in Denver, San Francisco, and New York City with specific hybrid attendance expectations for employees based in those locations.
What is the salary range for this role?
The cash compensation range is $107,000 to $130,000 per year in Denver, and $130,000 to $160,000 per year in San Francisco and New York. Final offers depend on candidate experience, expertise, and other factors.
What kind of experience is required for this position?
Applicants need four to six years of experience in HRIS, business systems analysis, recruiting systems, or a related area, along with hands-on ATS configuration experience and a track record of launching projects.
What will I be doing day-to-day?
You will own the administration and roadmap for recruiting tools and Sana, partner with engineers to build AI agents, map current workflows to reduce friction, and lead projects from discovery to launch.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.