Hybrid opportunity at
GustoPrincipal Product Manager, Payroll Platform
Gusto operates a platform serving more than 500,000 small businesses nationwide by handling payroll, health insurance, 401(k)s, and HR services. The company is currently hiring a…
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About This Role
Gusto operates a platform serving more than 500,000 small businesses nationwide by handling payroll, health insurance, 401(k)s, and HR services. The company is currently hiring a Principal Product Manager, Payroll Platform to work out of San Francisco. In this position, you will establish the vision, strategy, and roadmap for the payroll platform, helping internal teams, partners, and AI agents build new payment solutions while ensuring reliability, trust, and security. This…
Job Description
Gusto operates a platform serving more than 500,000 small businesses nationwide by handling payroll, health insurance, 401(k)s, and HR services. The company is currently hiring a Principal Product Manager, Payroll Platform to work out of San Francisco. In this position, you will establish the vision, strategy, and roadmap for the payroll platform, helping internal teams, partners, and AI agents build new payment solutions while ensuring reliability, trust, and security.
This role suits an experienced product leader with a strong technical background in APIs, system design, and developer products. You will collaborate closely with engineering, design, data, and compliance teams in a lean, fast-moving environment. Gusto expects all team members to actively engage with AI tools relevant to their role, and you will prototype, test, and expand agent autonomy using hands-on experience with LLMs.
Gusto provides competitive base pay, benefits, and equity in the form of RSUs for full-time employees. The cash compensation range for this position in San Francisco is $210,000 to $260,000 per year, with final offers determined by factors such as location, experience, and expertise.
Responsibilities
- Define the vision, strategy, and roadmap for the Payroll Platform
- Decide which components belong in the shared platform and which features teams build on top
- Drive platform adoption by internal teams, partners, and AI agents using adoption, reliability, and error rate metrics
- Lead cross-functional collaboration across engineering, design, data, and compliance
- Build a unified payroll API and lead migrations of existing users and systems onto it
- Define payroll actions, controls, audit trails, and evaluations for safe AI agent usage
- Prototype and test with AI to expand agent autonomy
Requirements
- 8+ years of direct Product Management experience
- Experience owning a platform, API, or developer product built on by other teams or partners, and driving its adoption
- Technical fluency in APIs, data models, and system design
- Experience leading a migration to a new API or interface with credibility among senior engineers
- Hands-on experience building with LLMs or agents, including tool design and evaluations
- Experience leading multi-team work across engineering, design, and data
Qualifications
- Payroll, payments, tax, or fintech experience
Core Skills
Benefits
- Competitive base pay
- Benefits
- Equity in the form of RSUs
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
The position is full-time.
What is the salary for the Principal Product Manager, Payroll Platform role?
The cash compensation for this role in San Francisco ranges from $210,000 to $260,000 per year, depending on factors such as experience and expertise.
Are there specific office attendance expectations for San Francisco employees?
Gusto has physical office spaces in San Francisco, and employees based there are expected to work from the office on designated days approximately 2 to 3 days per week, or more depending on the role.
Is payroll or fintech experience mandatory?
No, payroll, payments, tax, or fintech experience is listed as a plus rather than a requirement.
Sample Interview Questions
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