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GitLabProfessional Services Engineer - KSA
GitLab operates as an intelligent orchestration platform for DevSecOps, helping organizations accelerate digital transformation, enhance operational efficiency, and boost developer productivity. More than 50 percent of…
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About This Role
GitLab operates as an intelligent orchestration platform for DevSecOps, helping organizations accelerate digital transformation, enhance operational efficiency, and boost developer productivity. More than 50 percent of the Fortune 100 and over 50 million registered users utilize GitLab to build and ship secure software rapidly. The organization maintains a high-performance culture that embraces artificial intelligence as a core productivity multiplier across daily workflows. As a Professional Services Engineer for KSA at…
Job Description
GitLab operates as an intelligent orchestration platform for DevSecOps, helping organizations accelerate digital transformation, enhance operational efficiency, and boost developer productivity. More than 50 percent of the Fortune 100 and over 50 million registered users utilize GitLab to build and ship secure software rapidly. The organization maintains a high-performance culture that embraces artificial intelligence as a core productivity multiplier across daily workflows.
As a Professional Services Engineer for KSA at GitLab, the position involves assisting clients with successful platform adoption through installation, advisory, migration, and training services. This fully remote role entails configuring deployments ranging from single-node Omnibus setups to infrastructure-as-code and configuration-as-code reference architectures. The person in this position will collaborate directly with project managers, engagement managers, and engineering teams to resolve delivery questions, execute migration plans, and communicate progress clearly.
This opportunity suits professionals experienced in cloud environments and source control workflows who enjoy collaborating remotely in an asynchronous setting. Team members receive support for their overall well-being, growth, and financial security through structured company benefits.
Responsibilities
- Deliver assigned professional services including advisory, training, migration, and installation across GitLab capabilities
- Configure deployments spanning from single-node Omnibus setups to reference architectures using infrastructure-as-code and configuration-as-code practices
- Contribute to migration plans to transition clients from alternative systems to self-managed GitLab or GitLab SaaS
- Partner with engagement and project managers to understand client goals, delivery expectations, and scope
- Provide technical guidance within personal experience limits and seek assistance for intricate design choices
- Maintain clear communication regarding milestones, next steps, and blockers with stakeholders and clients
- Coordinate with product and engineering teams to address client challenges and share feedback
- Contribute improvement ideas to minimize delivery friction and enhance consistency
- Produce implementation notes, handoff assets, and engagement documentation
Requirements
- Professional exposure to infrastructure-as-code or configuration-as-code tools such as Terraform, Ansible, Packer, Puppet, Chef, or Kubernetes
- Experience utilizing at least one major cloud provider including Amazon Web Services, Google Cloud Platform, or Microsoft Azure
- Background using, deploying, or configuring GitLab with solid understanding of source control workflows and Git
- Experience contributing to client-facing technical delivery like migrations, installations, training, or advisory services
- Clear written and verbal English communication skills suited for a remote, asynchronous environment
- Solution-oriented approach to problem solving, investigating issues, and following through on agreed actions
- Strong organizational skills to manage assigned responsibilities across multiple client engagements
Qualifications
- Familiarity with security and artificial intelligence technologies or the ability to develop knowledge in these domains
Core Skills
Benefits
- Flexible paid time off
- Team member resource groups
- Equity compensation and employee stock purchase plan
- Growth and development fund
- Parental leave
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role remote?
Yes, this is a fully remote position that operates in an asynchronous environment.
What is the employment type?
This position is a full-time employment opportunity.
What is the salary for this position?
The salary is not stated in the job posting.
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