Remote opportunity at
InstacartPublic Engagement Manager
Instacart is hiring a Public Engagement Manager for a remote position. The company operates a grocery delivery platform and offers earnings opportunities for shoppers, while striving…
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About This Role
Instacart is hiring a Public Engagement Manager for a remote position. The company operates a grocery delivery platform and offers earnings opportunities for shoppers, while striving to provide food access and time savings for customers. This role focuses on expanding the grassroots footprint of Instacart across the Midwest, mid-Atlantic, and the South. The position involves building a network of shopper and customer advocates, leveraging digital tools for community organizing, and…
Job Description
Instacart is hiring a Public Engagement Manager for a remote position. The company operates a grocery delivery platform and offers earnings opportunities for shoppers, while striving to provide food access and time savings for customers.
This role focuses on expanding the grassroots footprint of Instacart across the Midwest, mid-Atlantic, and the South. The position involves building a network of shopper and customer advocates, leveraging digital tools for community organizing, and shaping public opinion around issues such as app-based worker independence, online customer savings, and food security programs. The person in this position will work closely with the Federal Affairs team, monitor political developments, and drive targeted grassroots engagement.
The successful candidate will possess strong communication skills, a metrics-driven mindset, and experience in community organizing or public affairs. This full-time role offers a competitive salary range between USD 153,000 and 161,500 per year, along with benefits and equity grants.
Responsibilities
- Establish a structured cohort of shopper and customer advocates across priority Midwest, mid-Atlantic, and Southern markets with regular touchpoints
- Utilize digital organizing channels including email, SMS, and organic social media to drive grassroots engagement and measure campaign performance
- Monitor political and policy developments proactively to surface strategic grassroots opportunities to leadership
- Collaborate with the Federal Affairs team to weave shopper, customer, and community voices into federal advocacy efforts
- Demonstrate rapid response capacity by mobilizing advocates quickly and effectively across multiple geographies during time-sensitive policy campaigns
Requirements
- Minimum of 5 years of experience in grassroots organizing, community engagement, digital strategy, political campaigns, or public affairs
- Demonstrated ability to recruit, train, develop, and deploy advocate networks at scale
- Subject matter expert on grassroots mobilization strategies with experience briefing leadership
- Strong digital organizing skills including familiarity with CRM systems, advocacy platforms, email and SMS programs, and organic social engagement
- Metrics-driven mindset with experience tracking digital campaign performance for continuous improvement
- Excellent written and verbal communication skills for diverse audiences
- Proactive self-starter capable of managing multiple projects in a fast-paced environment
- Willingness to travel regularly across the Midwest, mid-Atlantic, and the South
Qualifications
- Experience with Quorum or similar CRM and advocacy platforms
- Background in gig economy, labor, food access, or tech policy issues
- Experience supporting elected officials or government affairs team engagement
- Familiarity with Slack, Google Workspace, and AI tools
Core Skills
Benefits
- Market-competitive compensation based on permanent work location
- Flex First remote work policy allowing employees to choose their work location
- New hire equity grant and annual refresh grants
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, this role is remote and operates under Instacart's Flex First remote work policy, allowing employees to choose where they do their best work.
What is the salary range for this role?
The base pay range for candidates in CA, NY, CT, and NJ is USD 153,000 to 161,500 per year, with different ranges applicable for other states.
What level of experience is required?
Applicants must have at least 5 years of experience in grassroots organizing, community engagement, digital strategy, political campaigns, or public affairs.
Does the position require travel?
Yes, the role requires a willingness to travel regularly across the Midwest, the mid-Atlantic, and the South.
Sample Interview Questions
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