Opportunity at
DialpadSales Account Executive I, SB
Dialpad is seeking a Sales Account Executive I for its small business segment to help new clients adopt its customer experience and communications platform. The company…
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About This Role
Dialpad is seeking a Sales Account Executive I for its small business segment to help new clients adopt its customer experience and communications platform. The company provides AI-powered solutions designed to handle voice and digital customer interactions in real time. In this position, you will serve as the initial point of contact for incoming leads, managing the full sales cycle from early interest through finalized agreements. This role focuses on…
Job Description
Dialpad is seeking a Sales Account Executive I for its small business segment to help new clients adopt its customer experience and communications platform. The company provides AI-powered solutions designed to handle voice and digital customer interactions in real time. In this position, you will serve as the initial point of contact for incoming leads, managing the full sales cycle from early interest through finalized agreements.
This role focuses on driving new account acquisitions, hitting revenue goals, and guiding customers through their initial setup. You will interact primarily with clients based in North America and globally via sales lines, live chat, and marketing inquiries. The position requires operating during US core hours from 6 am to 5 pm Pacific Time while remaining fully on-camera in an optimized workspace.
The job suits candidates with a strong background in direct software sales who communicate clearly through digital channels and possess high emotional intelligence. You will collaborate closely with cross-functional teams including billing, marketing, and support to ensure a smooth onboarding process. Dialpad provides an inclusive workplace environment, competitive compensation, and opportunities for professional development within the business technology sector.
Responsibilities
- Manage new logo acquisition, lead conversion, and team revenue goals
- Serve as the primary contact for sales lines, live chat, and marketing leads
- Guide customers through account sign-up and initial setup processes
- Partner with billing, marketing, support, and sales teams to optimize the client experience
- Track product updates and incorporate changes into client discussions
Requirements
- Minimum of two years of direct sales experience selling Software as a Service products
- Fluent written and spoken English proficiency
- High level of emotional intelligence and energetic willingness to learn
- Proficiency with G-suite applications
- Strong verbal and visual digital communication skills
- Ability to work US core hours from 6 am to 5 pm Pacific Time
- Requirement to work 100 percent on-camera in a dedicated, technically enabled workspace with reliable internet connectivity
Qualifications
- Bachelor degree in Business Administration or equivalent professional experience
- Prior sales experience in the communications space involving UCaaS or CCaaS
- Familiarity with Salesforce, VoIP technology, and Outreach
Core Skills
Benefits
- Competitive salary and comprehensive benefits package
- Access to cutting-edge AI tools and robust training programs
- Real opportunities for professional growth
- Inclusive office environment designed to encourage collaboration
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located?
The position is based in Dialpad's Pasig City, Metro Manila office.
What are the working hours for this role?
Employees must work US core hours from 6 am to 5 pm Pacific Time while remaining 100 percent on-camera in a dedicated workspace.
What is the employment type?
The job posting indicates full-time employment.
What salary does Dialpad offer for this position?
The exact salary is not specified in the job posting, though the employer notes it provides a competitive salary.
What level of experience is required?
Candidates must have at least two years of direct sales experience selling Software as a Service solutions.
Sample Interview Questions
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