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SGSSales and Business Development Manager
SGS is hiring a Sales and Business Development Manager to lead commercial operations and administrative functions for the Certification Sales and Business Development Team of BA.…
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About This Role
SGS is hiring a Sales and Business Development Manager to lead commercial operations and administrative functions for the Certification Sales and Business Development Team of BA. This full-time, on-site role reports to the Division Director. The position involves managing financial objectives, analyzing market opportunities, designing marketing strategies, tracking division business plans, and monitoring return on investment for networking efforts. The individual in this position will oversee team performance, track customer…
Job Description
SGS is hiring a Sales and Business Development Manager to lead commercial operations and administrative functions for the Certification Sales and Business Development Team of BA. This full-time, on-site role reports to the Division Director. The position involves managing financial objectives, analyzing market opportunities, designing marketing strategies, tracking division business plans, and monitoring return on investment for networking efforts. The individual in this position will oversee team performance, track customer satisfaction metrics, ensure adherence to global database KPIs and corporate rules, and handle proposal preparation assistance.
The role requires conducting annual performance reviews, performing training needs analysis, and driving professional development for staff members. Candidates must be willing to travel outside GMA for job assignments. This position suits professionals with a background in business management, supervisory experience, and familiarity with ISO certifications who can manage customer relations and operational workflows effectively.
Responsibilities
- Manage sales operations and business development for BA while executing administrative duties for the Certification Sales and Business Development Team.
- Drive financial objectives through revenue projection monitoring, variance analysis, and requirement anticipation.
- Formulate, analyze, and execute marketing and sales strategies alongside a comprehensive division business plan.
- Track return on investment for networking efforts and prepare cost breakdown analyses.
- Establish individual sales targets for team members based on market conditions and business demands.
- Monitor customer retention rates, acquisition rates, customer satisfaction indices, and customer feedback.
- Ensure timely handling of customer concerns and assist sales executives with proposal worksheets.
- Maintain compliance with corporate standards, global database KPIs, and accreditation requirements.
- Set key performance indicators, enforce operational disciplines, and maintain appropriate staffing levels.
- Conduct annual training needs analyses and performance evaluations for the administrative and sales teams.
Requirements
- College graduate holding any 4-year degree
- Five to seven years of relevant work experience or three to four years of supervisory experience
- Familiarity with Balanced Scorecard and its perspectives
- Proficiency in public speaking, presentation, and negotiation
- Competency in root cause analysis, problem-solving, and decision-making based on standard operating procedures
- Willingness to take on job assignments outside GMA
- Strong interpersonal, communication, and time management skills
Qualifications
- Basic knowledge of ISO certifications
- Degree in business management
- Master of Business Administration (MBA)
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
The position is full-time.
Is the role remote or on-site?
The source explicitly states that this role is on-site.
What location is specified for the position?
The specific location is not stated in the job posting, though the role may require assignments beyond GMA.
What educational background is preferred?
A college graduate with any four-year course is required, preferably in business management, and an MBA is considered an advantage.
What is the salary for this position?
The job posting does not specify a salary.
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