Opportunity at
FaireSales Engineer
Faire seeks a Sales Engineer to join its team on-site in New York. Operating as a wholesale technology platform, Faire connects independent retailers and global brands…
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About This Role
Faire seeks a Sales Engineer to join its team on-site in New York. Operating as a wholesale technology platform, Faire connects independent retailers and global brands utilizing data, technology, and machine learning to support community-based retail growth. This position works alongside Enterprise Account Executives covering North America and Europe, as well as Brand Success Managers. The selected professional will act as the technical lead through every phase of a deal,…
Job Description
Faire seeks a Sales Engineer to join its team on-site in New York. Operating as a wholesale technology platform, Faire connects independent retailers and global brands utilizing data, technology, and machine learning to support community-based retail growth.
This position works alongside Enterprise Account Executives covering North America and Europe, as well as Brand Success Managers. The selected professional will act as the technical lead through every phase of a deal, from initial discovery calls up to integration go-live, while helping establish a scalable sales engineering process. The role carries a sales quota linked to brand activations and the speed at which brands reach integration go-live, and reports directly to Christopher Dittmer.
Candidates will spend their first 30 days learning integration workflows and shadowing deals, take charge of technical discovery and solution designs by day 60, and publish technical guides by day 90. Hybrid employees maintain a three-day in-office schedule, working on-site Tuesdays, Thursdays, and a flexible third weekday, with up to four remote weeks allowed per year.
Responsibilities
- Run technical discovery with Enterprise Account Executives starting from the initial call to map out a brand's software stack
- Evaluate technical feasibility and help prioritize deals by analyzing commerce platforms, ERPs, warehouse management systems, and middleware
- Create business cases detailing timelines, total costs, middleware fees, and operational hours saved for brand CFOs and operations leads
- Design technical integration paths utilizing native platform apps, middleware partners, or custom API builds
- Ensure fulfillment loops are closed so that tracking information and shipping costs sync back automatically
- Collaborate with brand IT departments, agencies, and middleware partners during setup, testing, and initial order execution
- Resolve complex integration escalations including inventory drift, pricing discrepancies, and order synchronization issues
- Develop repeatable playbooks, discovery tools, and solution design templates for future sales motions
- Translate technical requirements into product feedback for engineering teams
Requirements
- Minimum of four years of experience in a customer-facing technical role such as sales engineering, solutions engineering, or integration consulting
- Proven track record of winning complex, multi-stakeholder deals as a technical lead alongside an account executive
- Hands-on experience with at least one ERP platform like NetSuite, Microsoft Dynamics, Sage, or SAP
- Familiarity with at least one middleware or iPaaS platform such as Celigo, with Shopify experience strongly preferred
- Working knowledge of REST APIs, OAuth, and JSON including endpoint testing and basic scripting
- Understanding of how catalogs, inventory, pricing, orders, and shipments move across systems
- Familiarity with shipping and fulfillment operations including label platforms, WMS, and 3PLs
- Based in or willing to relocate to New York City or San Francisco
Qualifications
- Experience with EDI standards including 850, 856, 810, and 846
- Familiarity supporting international brands with multi-currency and VAT requirements
- Background in wholesale, retail, or supply chain industries
- Proficiency in SQL
Core Skills
Benefits
- Competitive pay
- Equity eligibility
- Comprehensive benefits designed to support life inside and outside of work
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the salary range for the Sales Engineer position?
The posting states that the on-target earnings range for New York City and San Francisco is $200,000 to $275,000 per year, with additional eligibility for equity and benefits.
Is this a remote or on-site position?
This is a hybrid position based on-site in New York. Employees work from the office three days per week on Tuesdays, Thursdays, and a flexible third day of their choosing.
Who does the Sales Engineer report to?
The Sales Engineer reports to Christopher Dittmer.
What kind of experience is required for this role?
Applicants must have at least four years of customer-facing technical experience in sales engineering or integration consulting, along with hands-on experience using an ERP and middleware platform.
Sample Interview Questions
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