Remote opportunity at
Customer.ioSenior Brand Designer
Customer.io is seeking a Senior Brand Designer to join its Brand Studio team on a remote, full-time basis. Over 9,000 organizations rely on Customer.io to automate…
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About This Role
Customer.io is seeking a Senior Brand Designer to join its Brand Studio team on a remote, full-time basis. Over 9,000 organizations rely on Customer.io to automate behavioral messaging such as emails, push notifications, and SMS. The Brand Studio acts as the creative driving force for company initiatives, events, campaigns, and the main website. This position requires a seasoned professional who excels in design craft and utilizes AI-native workflows for ideation…
Job Description
Customer.io is seeking a Senior Brand Designer to join its Brand Studio team on a remote, full-time basis. Over 9,000 organizations rely on Customer.io to automate behavioral messaging such as emails, push notifications, and SMS. The Brand Studio acts as the creative driving force for company initiatives, events, campaigns, and the main website.
This position requires a seasoned professional who excels in design craft and utilizes AI-native workflows for ideation and production. The person in this role will handle brand design for product launches, create digital and out-of-home advertising campaigns, build event materials, and develop asset libraries and templates. Additionally, this team member will define the AI creative stack, mentor other designers, and partner closely with marketers, product designers, and web engineers.
The annual salary ranges from USD 128,000 to 160,000, determined by experience and market adjustments. Customer.io provides comprehensive perks including full health insurance coverage, unlimited paid time off, paid parental leave, and professional development stipends.
Responsibilities
- Execute brand design for major product launches using AI-native workflows to build assets rapidly
- Collaborate with the Senior Web Engineer to design landing pages, components, and website templates
- Develop digital and out-of-home advertising campaign materials
- Design physical and digital branding assets for conferences and events
- Construct and maintain Figma asset libraries, prompt collections, and template systems
- Manage the internal AI creative stack and establish operational standards
- Guide cross-functional teams through workshops and playbooks on AI-assisted branding
- Translate creative briefs from demand generation and product marketing into finished concepts
- Mentor team designers and supply constructive feedback to elevate creative standards
Requirements
- Minimum of seven years of hands-on visual or brand design experience
- Expert proficiency in Figma, including component and library management within brand systems
- Advanced command of Adobe Creative Suite
- Deep practical experience with AI image and design tools across workflows and prompt design
- Portfolio displaying range across brand systems, campaigns, web pages, and AI-driven projects
Qualifications
- Prior in-house design experience at a technology or B2B SaaS organization
Core Skills
Benefits
- 100 percent premium coverage for medical, dental, vision, mental health, and supplemental insurance for employees and families
- 16 weeks of paid parental leave
- Unlimited paid time off
- Remote work stipends
- Wellness stipends
- Professional development budget
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the job is remote.
What is the salary for the Senior Brand Designer role?
The starting salary falls between USD 128,000 and 160,000 per year, depending on experience and market rate adjustments.
What kind of experience is required?
Candidates must have at least 7 years of hands-on visual or brand design experience, expert proficiency in Figma, strong typography skills, and deep practical experience with AI image and design tools.
What benefits are included?
Benefits include 100 percent health insurance coverage for individuals and families, 16 weeks of paid parental leave, unlimited paid time off, and stipends for wellness and remote work.
Sample Interview Questions
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