Hybrid opportunity at
GustoSenior Creative Program Manager
Gusto is hiring a Senior Creative Program Manager for its Brand Studio in San Francisco. The role is hybrid, and the post sits under the Manager…
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About This Role
Gusto is hiring a Senior Creative Program Manager for its Brand Studio in San Francisco. The role is hybrid, and the post sits under the Manager of Creative Operations. The design group counts more than 80 people who partner closely with Product, Engineering, Data, and Marketing. The program manager bridges the Brand Studio and its partners in Marketing, Product Marketing, R&D, and Legal. The job sets timelines for standard launches…
Job Description
Gusto is hiring a Senior Creative Program Manager for its Brand Studio in San Francisco. The role is hybrid, and the post sits under the Manager of Creative Operations. The design group counts more than 80 people who partner closely with Product, Engineering, Data, and Marketing.
The program manager bridges the Brand Studio and its partners in Marketing, Product Marketing, R&D, and Legal. The job sets timelines for standard launches and for complex campaigns spanning several channels, each with its own sign-off points and concurrent workstreams. Daily activity includes status updates, clearing blockers, raising risks, and organizing reviews all the way to leadership approval.
The role also handles agencies and outside vendors, covering contract paperwork, purchase orders, onboarding, and production logistics. It runs the legal and compliance review path for each project and organizes shoots and on-site staffing.
A major focus is helping build and sustain the team's AI-supported project infrastructure, including a Brand Studio dashboard for capacity planning and a task tracker. The listing asks for prior experience juggling several projects simultaneously and for composure when scope shifts.
Responsibilities
- Act as the main contact for Marketing, Product Marketing, Legal, and R&D on active projects
- Create and keep up creative workback timelines, and make sure the project record stays accurate
- Manage agency and vendor relationships, including paperwork, purchase orders, onboarding, and production coordination
- Own the legal and compliance review pipeline for each project
- Flag risks and dependencies early and escalate them to leadership
- Schedule feedback checkpoints from internal reviews through to leadership sign-off
- Help build and maintain the team's project dashboard and task tracker
- Run retrospectives and refine templates, rituals, and workflows
Requirements
- Prior background in brand production, creative work, marketing, or project management, in-house, agency-side, or both
- Experience running point on multiple live projects, partners, and suppliers at once
- Track record managing intricate integrated campaigns with multiple approvals and parallel tracks
- Experience building workback schedules or project hubs that teams depend on
- Routine use of AI tools for drafts, summaries, and status reports
- Composure in ambiguous, fast-changing work
- Clear writing and speaking, and a methodical working style
Qualifications
- Familiarity with Notion for project hubs
- Enthusiasm for retrospectives and process improvement
Core Skills
Benefits
- Competitive base pay, benefits, and RSU equity
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this role hybrid?
Yes. The posting describes the role as hybrid, with office attendance generally about 2 to 3 days per week.
What employment type is this?
The posting describes this as a full-time position.
What salary applies?
The target cash compensation is $177,000 to $211,000 per year for San Francisco, Seattle, and New York, and $146,000 to $174,000 per year in Denver and most remote locations.
What experience is required?
The posting asks for prior background in brand production, creative work, marketing, or project management, including running several projects and vendors at once.
How do I apply?
The posting does not describe specific application steps.
Sample Interview Questions
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