Senior Hyperscaler Operations Manager

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Work arrangement: Remote
Where applicants may be: Applicants in United States only
Salary: Not specified
Apply by: Not specified
Employment type: Full-time
Experience: Not specified

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About This Role

GitLab operates an intelligent orchestration platform for DevSecOps, helping organizations boost developer productivity, streamline operations, and reduce security risks. The company is currently hiring a Senior Hyperscaler Operations Manager to join the Ecosystem Operations team on a full-time, remote basis. This position acts as the primary process owner and operational architect for go-to-market strategies involving AWS and GCP. The professional in this role will handle marketplace mechanics, hyperscaler funding, and…

Job Description

This position acts as the primary process owner and operational architect for go-to-market strategies involving AWS and GCP. The professional in this role will handle marketplace mechanics, hyperscaler funding, and systems administration while working alongside teams such as Deal Desk, Finance, Legal, and Revenue Technologies. The ideal candidate will combine strategic capability with hands-on execution, utilizing artificial intelligence tools to automate workflows and scale operations efficiently.

The position suits individuals experienced in cloud marketplace operations who excel in autonomous, remote-first environments. Team members are expected to integrate AI into their daily tasks to drive productivity and impact. GitLab offers an environment focused on high performance, continuous learning, and collaboration to help professionals reach their full potential.

Responsibilities

Manage end-to-end marketplace operations including private offers, CPPO and MCPO structures, and third-party integrations across AWS and GCP.
Execute hyperscaler funding programs such as AWS Strategic Collaboration Agreement, Marketplace Private Offer Partner Program, and GCP Commit to Consume Program.
Administer hyperscaler platforms, maintain system health in Salesforce CRM and Tackle.io, and ensure data integrity.
Build and deploy AI agents to automate repetitive workflows like reporting and co-sell registration.
Design and document operational processes, build runbooks, and lead training sessions for internal teams.
Act as the escalation point for complex co-sell, billing, and private offer issues.

Requirements

Have at least 6 years of experience in cloud marketplace operations with direct ownership of hyperscaler workflows.
Possess hands-on experience using Tackle.io or similar cloud marketplace management platforms for AWS and GCP.
Demonstrate working knowledge of Salesforce CRM administration, partner objects, and opportunity management.
Understand AWS and GCP marketplace mechanics, including private offer creation, disbursement workflows, and co-sell registration.
Have direct management experience with hyperscaler funding initiatives such as SCA, MPOPP, and MCCP.
Bring familiarity with AWS ACE and GCP Partner Advantage co-sell operations.
Show experience working with B2B SaaS channels or hyperscaler funding initiatives.

Core Skills

AWS Git Sales Recruitment

Benefits

Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation and Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support

Frequently Asked Questions

Answers are based only on the employer’s listing; where it doesn’t say, neither do we.

Is this position remote?

Yes, this role is fully remote, though some positions may carry specific location-based eligibility requirements.

What is the employment type?

This is a full-time position.

What is the salary range for this job?

The base salary range for US residents is $104,800 to $176,400 USD. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

How can I apply if I do not meet every single requirement?

Candidates with varying levels of experience are welcome to apply. GitLab encourages applicants to submit their applications so recruiters can assess them, noting that many successful hires do not meet every single requirement.