Hybrid opportunity at
EburySenior Operations Analyst
Ebury is a fintech organization founded in 2009 that delivers integrated global financial solutions, including business accounts, hedging, and financing, to help enterprises scale internationally. Operating…
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About This Role
Ebury is a fintech organization founded in 2009 that delivers integrated global financial solutions, including business accounts, hedging, and financing, to help enterprises scale internationally. Operating through a proprietary platform designed to streamline worldwide cash flow, the firm employs over 2,000 professionals across nearly 70 cities. The Sydney office is currently seeking a Senior Operations Analyst to join the Regional Operations team under a hybrid work schedule consisting of four…
Job Description
Ebury is a fintech organization founded in 2009 that delivers integrated global financial solutions, including business accounts, hedging, and financing, to help enterprises scale internationally. Operating through a proprietary platform designed to streamline worldwide cash flow, the firm employs over 2,000 professionals across nearly 70 cities. The Sydney office is currently seeking a Senior Operations Analyst to join the Regional Operations team under a hybrid work schedule consisting of four days in the office and one day working from home per week.
This position is suited for a detail-oriented professional with strong numerical and problem-solving abilities who wants to support Asia Pacific business operations. In this role, the incumbent will handle client fund reconciliations, payment instructions, verifications, due diligence controls, and financial crime screening reviews. The successful candidate will collaborate with internal teams, partner banks, and liquidity providers while mentoring junior analysts and maintaining strict adherence to internal service level agreements and quality key performance indicators.
Responsibilities
- Reconcile client funds across company bank accounts and back office systems following established procedures
- Instruct and verify client payments while adhering to internal service level agreements
- Complete and verify client beneficiaries according to internal workflows
- Execute post-payment investigations by collaborating with liquidity providers and partner banks until issues reach full resolution
- Perform ongoing due diligence updates and four-eyes controls on client information
- Review transactions and conduct four-eyes approvals subject to financial crime screening
- Assist clients with payment questions and transaction issues via email, phone, and chat
- Process instructions for offline clients according to internal workflows
- Communicate task statuses to colleagues and supervisors while escalating problems swiftly
- Assist in delivering induction training for new hires and support ongoing staff development
- Contribute feedback on operations to improve service efficiency and risk management
- Meet established quality key performance indicators and service level agreements consistently
Requirements
- Comprehension of major foreign exchange products such as spot, fixed forward, window forward, and non-deliverable forward
- Knowledge of low and high-value payment clearing schemes across operational jurisdictions
- Familiarity with SWIFT cross-border payments, including MT and MX message types
- Awareness of fraud risks and red flags within a payment environment
- Strong written and verbal communication skills
- High level of organization, diligence, and attention to detail
- Ability to work effectively under pressure in a fast-paced setting
Qualifications
- Prior experience handling foreign exchange products and associated cash movements
Core Skills
Benefits
- Competitive starting salary
- Annual discretionary performance bonus
- Dedicated mentorship from experienced managers
- Access to tailor-made, cutting-edge technology tools
- Structured pathways for career progression into specialist or leadership roles
- Location in a central Sydney office with favorable transport connections
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and remote work policy for the Senior Operations Analyst role?
The position is based out of Ebury's central Sydney office and follows a hybrid work model requiring four days in the office and one day working from home each week.
What compensation and benefits are provided?
The posting offers a competitive starting salary paired with an annual discretionary performance bonus, dedicated mentorship, career progression pathways, and access to a central Sydney office.
What are the core duties for this position?
Responsibilities include reconciling client funds, verifying payments and beneficiaries, conducting due diligence and financial crime screening reviews, investigating post-payment queries with partner banks, and supporting junior analysts.
How can candidates apply for this job?
Applicants are instructed to click the apply button on the job posting or connect with the talent representative on LinkedIn, noting that applications are only accepted through official channels.
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