Opportunity at
SEEKSenior Operations Lead
SEEK is hiring a Senior Operations Lead for a full-time, on-site role within the SEEK Pass business. This position sits within an entrepreneurial team focused on…
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About This Role
SEEK is hiring a Senior Operations Lead for a full-time, on-site role within the SEEK Pass business. This position sits within an entrepreneurial team focused on growth and urgency, requiring leadership across a cross-functional sub-domain environment. The ideal candidate will guide squad objectives, resolve team escalations, and establish effective operational processes. The role involves mentoring staff, fostering inclusivity, and ensuring growth opportunities for all team members. The professional in this…
Job Description
SEEK is hiring a Senior Operations Lead for a full-time, on-site role within the SEEK Pass business. This position sits within an entrepreneurial team focused on growth and urgency, requiring leadership across a cross-functional sub-domain environment. The ideal candidate will guide squad objectives, resolve team escalations, and establish effective operational processes. The role involves mentoring staff, fostering inclusivity, and ensuring growth opportunities for all team members.
The professional in this position will analyze operational and data-driven insights to guide prioritization and decision-making, while optimizing system-level operations. Responsibilities include standardizing processes for scoping, testing, launching, and scaling new product features and credentials. The individual will also oversee hiring, onboarding, and resource capacity planning for operations personnel, alongside monitoring compliance with applicable laws, obligations, and standard operating procedures.
Responsibilities
- Shape sub-domain ambitions and establish clear goals for individual squads
- Resolve team escalations and implement efficient operational practices
- Mentor and coach personnel while fostering an inclusive team culture
- Analyze operational and data insights to influence decision-making and prioritization
- Standardize methods for scoping, testing, launching, and scaling product features and credentials
- Manage recruitment, onboarding, and resource allocation across operations squads
- Monitor adherence to relevant laws, standard operating procedures, and legal obligations
Requirements
- Demonstrated background leading a team with skills in coaching, training, and management
- Background in operationalizing processes and scaling operations inside a start-up setting
- Ability to navigate ambiguity and resolve complex problems using data-driven methods
- Strong decision-making skills to manage multiple priorities and determine critical tasks
- Customer-centric mindset accompanied by strong verbal and written communication abilities
- Capacity to collaborate across functions and influence senior stakeholders
- Resilience, initiative, and ownership of outcomes with high attention to detail
- Understanding of core technology concepts
- Ability to complete police checks, identity documentation, and verification
Qualifications
- Experience working as a senior leader or operations manager in a start-up environment with agile software development teams
- Background in defining product or operational requirements, tracking performance, and diagnosing issues
- Relevant university degree
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for the Senior Operations Lead?
The role is a full-time position.
Is this role remote, hybrid, or on-site?
The job posting states that the remote status is on-site.
What salary is offered for this position?
The salary is not stated in the job posting.
What background is required for this role?
Candidates must have experience leading teams and scaling operations in a startup environment, comfort with ambiguity, strong decision-making skills, and the ability to pass background and identity checks.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
