Opportunity at
SolaceSenior Platform Engineer
Solace is a healthcare company that connects patients with expert advocates to help them navigate complex care. The company is at Series C and was established…
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About This Role
Solace is a healthcare company that connects patients with expert advocates to help them navigate complex care. The company is at Series C and was established in 2022. This Senior Platform Engineer role sits within the platform engineering team and focuses on the infrastructure that supports product and data engineers. The work involves building out cloud infrastructure and the application platform, weighing the risk of changes to the live environment,…
Job Description
Solace is a healthcare company that connects patients with expert advocates to help them navigate complex care. The company is at Series C and was established in 2022. This Senior Platform Engineer role sits within the platform engineering team and focuses on the infrastructure that supports product and data engineers.
The work involves building out cloud infrastructure and the application platform, weighing the risk of changes to the live environment, and creating processes that recover systems automatically after failures. Engineers in this role join an on-call rotation, investigate problems that span technology, governance and people, and serve as a go-to source of help for product and data colleagues in their specialties. The posting describes a generalist who can work alone or as part of a team, shifting between big-picture architecture and foundational, low-level work.
Candidates should have experience building scalable infrastructure for web or data workloads and be comfortable troubleshooting deeply, including from the Linux command line. Cloud experience with GCP, AWS or Azure is required, with GCP preferred, and familiarity with Terraform and GitOps is a plus. The posting also expects working knowledge of networking and of monitoring platforms like Datadog and OpenTelemetry. Candidates need to be located in the US, and the listed salary is CAD 150,000 to 200,000 per year.
Responsibilities
- Help build out cloud infrastructure and the app platform
- Evaluate the risk of changes that reach production
- Join the on-call rotation and debug issues that arise from the mix of technology, governance and people
- Create self-healing processes that recover systems automatically
- Serve as a go-to source of help for product and data colleagues
- Keep stakeholders and internal platform users informed
Requirements
- Experience working in a startup environment
- Track record of designing scalable hosting infrastructure for web apps or data pipelines
- Deep troubleshooting skills and comfort working on Linux from the command line
- Experience with at least one major cloud provider: GCP, AWS or Azure
- Understanding of networking concepts such as VPCs, DNS, load balancing and TLS
- Hands-on work with observability tooling for infrastructure and application monitoring
- Strong communication skills and at least one focus area such as site reliability, Kubernetes or DevOps
Qualifications
- GCP experience (preferred)
- Familiarity with GitOps tools such as Terraform
- Experience with cloud landing zones
- Cloud work in a heavily regulated field like healthcare
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where must candidates be located?
Candidates need to be located in the US. The posting does not name a specific office city.
What salary is listed?
The posting lists CAD 150,000 to 200,000 per year.
Is on-call work part of the role?
Yes, the posting says the engineer joins an on-call rotation.
Which cloud platform is preferred?
The posting prefers GCP experience, but also accepts AWS or Azure experience.
Sample Interview Questions
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