Opportunity at
DutchieSenior Project Manager, GTM Launch
Dutchie is a technology platform founded in 2017 that supports cannabis dispensaries and provides safe consumer access across North America. The company is seeking a Senior…
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About This Role
Dutchie is a technology platform founded in 2017 that supports cannabis dispensaries and provides safe consumer access across North America. The company is seeking a Senior Project Manager for GTM Launch to operate within Revenue Operations. In this independent senior position, you will oversee the entire lifecycle of product and feature launches, guiding them from initial readiness through widespread adoption and measurable business impact. This role acts as a bridge…
Job Description
Dutchie is a technology platform founded in 2017 that supports cannabis dispensaries and provides safe consumer access across North America. The company is seeking a Senior Project Manager for GTM Launch to operate within Revenue Operations. In this independent senior position, you will oversee the entire lifecycle of product and feature launches, guiding them from initial readiness through widespread adoption and measurable business impact.
This role acts as a bridge connecting Product, Engineering, Marketing, Enablement, Support, go-to-market divisions, and customers. You will independently manage complex release schedules, spot potential roadblocks before they require escalation, and handle change management strategies for both internal personnel and external clients. Success in this position relies on ensuring cross-functional groups stay aligned, teams are thoroughly prepared, and customers clearly understand the value of every new release.
The position is well-suited for an analytical professional experienced in SaaS go-to-market environments who excels at facilitation, risk management, and process optimization. You will regularly define and track success metrics, leverage data tools, and establish feedback loops to refine future launches. Dutchie provides a comprehensive total rewards package including equity, medical benefits, technological stipends, and flexible time off.
Responsibilities
- Manage end-to-end project execution for assigned product and feature launches in coordination with Product and Engineering leads
- Maintain a centralized launch board tracking statuses, ownership, dependencies, decisions, and potential risks
- Run action-oriented operating cadences to keep cross-functional teams aligned and accountable
- Design and implement internal readiness plans for Sales, Customer Success, Support, Implementation, Marketing, and Enablement
- Execute customer-facing change management including rollout sequencing, communications, and pilot strategies
- Identify and resolve blocked or at-risk tasks before escalation is required
- Translate scope or timeline adjustments into clear understandings of downstream business impact
- Build robust product knowledge to address functionality questions without unnecessary escalations
- Collaborate with Technical Writing and Enablement to ensure release materials match product capabilities
- Establish clear pre-launch success metrics covering internal readiness, adoption, activation, sentiment, and support volume
- Monitor post-launch performance and engage early-adopter customers to discover friction and validate value
- Drive retrospectives utilizing launch data and customer feedback to improve future releases
- Enhance the launch operating system through process improvements, tooling, and automation
- Utilize AI tools to accelerate research, synthesize information, and identify risk patterns while verifying outputs
Requirements
- Minimum of 5 years of project or program management experience
- Demonstrated ownership of feature or product launches within a SaaS or technology GTM environment
- Proven experience handling change management for both internal teams and external customers
- Strong analytical skills with the ability to define metrics and interpret product usage data
- Demonstrated background in proactive communication, risk management, and conflict resolution
- Ability to drive decisions and accountability across cross-functional groups without formal authority
- Demonstrated curiosity and dedication to building deep product and domain expertise
- Experience improving cross-functional processes, systems, or tooling
- Excellent written and verbal communication skills tailored for technical, GTM, and customer audiences
Qualifications
- Experience using SQL, Excel, Google Sheets, and BI or product analytics tools such as Hex or Pendo
- Experience using AI and LLM tools to improve research, documentation, automation, or decision support
- Prior background in the cannabis industry or another regulated market
- Experience working across multi-segment GTM environments including SMB, Mid-Market, and Enterprise
- Background working within or alongside a Revenue Operations function centered on the customer lifecycle
Core Skills
Benefits
- Starting salary between USD 102,000 and 138,000 per year
- Full medical benefits including dental and vision coverage
- Equity packages in the form of stock options
- Technology allowance for hardware, software, and reading materials
- Flexible vacation and sick days
Frequently Asked Questions
What is the salary range for this role?
The starting salary is targeted between USD 102,000 and 138,000 per year, accompanied by a total rewards package.
What is the employment type and remote status?
The posting indicates that the employment type is full-time and the remote status is on-site.
What specific experience is required for this position?
Candidates must have at least 5 years of project or program management experience with direct ownership of feature or product launches in a SaaS or technology GTM environment.
Does the posting specify the work location or office city?
No specific geographic location or office city is provided in the source posting.
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