Opportunity at
GitLabSenior Site Reliability Engineer - Monitoring and Anomaly Detection (Monetization)
GitLab operates an intelligent orchestration platform for DevSecOps, serving over fifty million registered users globally. The organization is seeking a Senior Site Reliability Engineer specializing in…
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About This Role
GitLab operates an intelligent orchestration platform for DevSecOps, serving over fifty million registered users globally. The organization is seeking a Senior Site Reliability Engineer specializing in monitoring and anomaly detection for its Monetization section in India. In this newly created role within the Observability, Monitoring, and Integrations team, the successful candidate will design and maintain telemetry, detection, and reconciliation tooling across systems like CustomersDot, Salesforce, and Zuora. This position suits…
Job Description
GitLab operates an intelligent orchestration platform for DevSecOps, serving over fifty million registered users globally. The organization is seeking a Senior Site Reliability Engineer specializing in monitoring and anomaly detection for its Monetization section in India. In this newly created role within the Observability, Monitoring, and Integrations team, the successful candidate will design and maintain telemetry, detection, and reconciliation tooling across systems like CustomersDot, Salesforce, and Zuora. This position suits an experienced backend and reliability professional who wants to build a greenfield team from the ground up, establish operating standards, and use artificial intelligence and machine learning to safeguard revenue streams and user experiences.
Team members are expected to integrate artificial intelligence into their daily workflows to enhance productivity and efficiency. The role requires sound judgment regarding financial and confidential information, careful deployment procedures, and adherence to strict reliability standards. Professionals will collaborate closely with Finance, Product, and Support teams to define service level objectives, author documentation, and participate in incident management. GitLab operates as an equal opportunity employer and maintains a high-performance culture centered on transparency, continuous learning, and global collaboration.
Responsibilities
- Design and operate metrics, logs, and traces across the Monetization infrastructure using Prometheus and Grafana
- Implement automated detection tools for billing, event, and data anomalies, routing alerts to appropriate feature teams
- Create reconciliation and data integrity checks across billing and usage pipelines
- Establish and monitor service level indicators and objectives, author runbooks, and participate in incident handling
- Explore machine learning and artificial intelligence methods to forecast system irregularities and speed up recovery
- Review merge requests and provide feedback to fellow Monetization engineers
- Partner with Product, Finance, and Support departments to translate operational needs into reliable tooling
Requirements
- Professional engineering experience with Ruby on Rails
- Background in site reliability or observability engineering including alerting, monitoring, runbooks, and incident response
- Experience building anomaly detection, monitoring, or risk management solutions
- Familiarity with data reporting stores like ClickHouse and change data capture or event streaming pipelines such as NATS JetStream
- Experience working with business-critical, financial, or billing systems
- Demonstrated ability to own projects end-to-end from proposal through production monitoring
- Clear English communication skills tailored for a remote and asynchronous work environment
Qualifications
- Working knowledge of Python for data tasks and anomaly detection
- Prior experience with Zuora or Salesforce
Core Skills
Benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation and Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and remote work policy for this position?
The position is based in India. GitLab roles are remote, though some positions may carry specific location-based eligibility requirements.
What is the employment type for this role?
This is a full-time position.
What salary and compensation are offered?
The job posting does not specify the salary. However, benefits include equity compensation and an employee stock purchase plan.
How can I apply if I do not meet every single requirement?
GitLab encourages interested candidates to apply even if they do not meet every requirement, noting that recruiters will review and assess all applications.
Sample Interview Questions
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