Opportunity at
ServiceNowSenior Staff Technical Architect, Infrastructure and Cloud
ServiceNow is hiring a Senior Staff Technical Architect, Infrastructure and Cloud for an on-site position in Bengaluru. This is a senior individual contributor role that guides…
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About This Role
ServiceNow is hiring a Senior Staff Technical Architect, Infrastructure and Cloud for an on-site position in Bengaluru. This is a senior individual contributor role that guides the evolution of corporate and cloud infrastructure to ensure secure, reliable, scalable, and cost-effective business services. The successful candidate will connect infrastructure decisions to the broader enterprise architecture and technology roadmap while establishing standards, guardrails, and reference architectures across data centers, cloud environments, networking,…
Job Description
ServiceNow is hiring a Senior Staff Technical Architect, Infrastructure and Cloud for an on-site position in Bengaluru. This is a senior individual contributor role that guides the evolution of corporate and cloud infrastructure to ensure secure, reliable, scalable, and cost-effective business services. The successful candidate will connect infrastructure decisions to the broader enterprise architecture and technology roadmap while establishing standards, guardrails, and reference architectures across data centers, cloud environments, networking, compute, and storage.
This position suits an experienced technologist who can lead architecture reviews, evaluate vendor options, and collaborate with product, core systems, and integration teams. Responsibilities include defining multiyear infrastructure roadmaps, developing cloud governance for Azure and GCP, guiding infrastructure as code adoption, and partnering with security architecture on zero-trust and resilience frameworks. The role also involves anticipating AI and machine learning infrastructure requirements, monitoring capacity trends, and mentoring engineers and architects.
Responsibilities
- Define current, transition, and target state infrastructure and cloud architecture linked to business priorities and cost.
- Establish reference architectures, principles, and standards across cloud, data center, networking, compute, storage, containers, and backup.
- Set up cloud governance, standards, and guardrails for Azure and GCP, including landing zones and cost controls.
- Lead infrastructure architecture reviews and provide technical input for major decisions and vendor evaluations.
- Recommend resilience and compliance requirements for high availability, disaster recovery, and business continuity.
- Collaborate with Security Architecture to integrate zero-trust and compliance into infrastructure standards.
- Plan for AI and ML infrastructure needs including specialized hardware, hybrid hosting, and agentic AI patterns.
- Partner with finance and operations on capacity planning, lifecycle management, and FinOps practices.
- Mentor architects and engineers while building relationships with technology and business leaders.
Requirements
- 10 or more years of progressive experience in infrastructure, cloud, platform engineering, or systems engineering
- Substantial architecture responsibility for complex enterprise environments
- Deep expertise in multiple infrastructure domains with broad knowledge across cloud, network, compute, storage, resilience, and cost
- Strong working knowledge of Azure and Google Cloud Platform architecture
- Understanding of agentic AI concepts and patterns like RAG, A2A, and MCP
- Experience defining cloud governance, guardrails, and standards within a large enterprise
- Familiarity with infrastructure as code and modern automation practices
Qualifications
- Bachelor’s degree in a related field or equivalent practical experience
- Experience working in large, global, regulated, or mission-critical environments
- Familiarity with IT service management practices including ITIL and CMDB alignment
- Familiarity with enterprise architecture frameworks such as TOGAF or COBIT
- Experience with release planning using Agile and Scrum practices
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and work arrangement for this role?
The position is based in Bengaluru and is an on-site role.
What type of employment is this?
This is a full-time, senior individual contributor position.
What salary is offered for this position?
The salary is not stated in the job posting.
Sample Interview Questions
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