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ServiceNowSr Mid-Market Account Executive
ServiceNow operates as an enterprise cloud software business, offering an AI platform designed to automate workflows and connect data and technology for corporate clients. The company…
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About This Role
ServiceNow operates as an enterprise cloud software business, offering an AI platform designed to automate workflows and connect data and technology for corporate clients. The company is currently hiring a Sr Mid-Market Account Executive, also referenced as an Inside Sales Representative, to join the sales team on a remote basis. This position centers on managing sales opportunities and business relationships via the telephone and video conference technology with key contacts…
Job Description
ServiceNow operates as an enterprise cloud software business, offering an AI platform designed to automate workflows and connect data and technology for corporate clients. The company is currently hiring a Sr Mid-Market Account Executive, also referenced as an Inside Sales Representative, to join the sales team on a remote basis. This position centers on managing sales opportunities and business relationships via the telephone and video conference technology with key contacts across Small, Mid-Market, and Commercial accounts.
The role involves driving revenue objectives by prospecting within target verticals, developing new pipeline volume, and ensuring ongoing platform value for existing customers. Practitioners will utilize the Value Selling framework to guide accounts through complex sales cycles. Success in this capacity relies on collaborating with extended internal resources such as Solution Consultants, Customer Service representatives, and external partners to achieve performance metrics.
Responsibilities
- Fulfill or surpass monthly, quarterly, and annual sales goals
- Oversee business relationships and sales opportunities over the phone with influential contacts in Small, Mid-Market, and Commercial accounts
- Pinpoint business drivers, challenges, and customer pain points to demonstrate platform alignment
- Conduct strategic prospecting within key vertical markets to establish fresh opportunities and pipeline
- Apply the Value Selling sales framework to acquire new business, expand current accounts, and maintain contract renewals
- Partner with extended resources such as Solution Consultants and partners to advance sales cycles
- Deliver accurate reporting to management including forecasting, territory planning, and strategic account plans
- Track daily, monthly, and quarterly KPIs including new prospect meetings, pipeline growth, ACV bookings, and renewal rates
- Act as a mentor to team members and participate in joint projects
Requirements
- Experience leveraging or thinking critically about integrating AI into work processes, problem-solving, or decision-making
- Proven background in telesales, cold calling, lead follow-up, or new business sales
- 1 to 3 or more years of full sales cycle experience within a software or solution sales environment
- Background selling enterprise-class solutions via phone and video conferencing
- Strong grasp of the sales process with the ability to navigate complex sales cycles
- Excellent listening, verbal, and written communication skills
- Strong relationship-building abilities with customers, prospects, and internal peers
- Consistent and dependable attendance, deliverables, and deadline management
Qualifications
- Familiarity with sales force automation, enterprise resource planning, or IT infrastructure management technologies
- Demonstrated presentation capabilities utilizing web-based tools
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this a remote position?
Yes, the posting indicates that the role has a remote work status and utilizes a flexible approach to work locations.
What is the employment type?
The position is full-time.
What experience is required for this role?
Candidates must have 1-3+ years of full sales cycle experience in a software or solution sales organization, along with a background in telesales, cold calling, or new business sales.
What is the salary for this position?
The salary is not stated in the job posting.
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