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Twilio

Senior Strategic Account Executive (French Speaker)

Twilio is hiring a remote Senior Strategic Account Executive to focus on the EMEA region, specifically targeting Southern Europe. The company provides communication solutions and developer…

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Role Snapshot

Hiring Now

Remote from

Remote

Salary

Undisclosed

Department

General

Employment

Full-time

Experience

Not specified

Published16d ago
Listing Views19
Applications0
Apply BeforeNo deadline

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About This Role

Twilio is hiring a remote Senior Strategic Account Executive to focus on the EMEA region, specifically targeting Southern Europe. The company provides communication solutions and developer tools designed to help businesses build personalized customer interactions. In this position, the professional will manage high-value prospects and fast-growing customer accounts, with an emphasis on expanding revenue, increasing gross profit, and driving cross-selling and up-selling opportunities. This role suits individuals who can effectively…

Job Description

Twilio is hiring a remote Senior Strategic Account Executive to focus on the EMEA region, specifically targeting Southern Europe. The company provides communication solutions and developer tools designed to help businesses build personalized customer interactions. In this position, the professional will manage high-value prospects and fast-growing customer accounts, with an emphasis on expanding revenue, increasing gross profit, and driving cross-selling and up-selling opportunities.

This role suits individuals who can effectively communicate complex technical, financial, and contractual subjects to both business leaders and technical teams. The person selected will handle multiple deals concurrently, negotiate terms, draft pricing proposals, and maintain strong customer satisfaction metrics. The role is remote-first, with expected travel of approximately 25 percent for in-person meetings with clients, team gatherings, and off-sites, and applicants can be based in the United Kingdom, Ireland, or Spain.

Twilio applies artificial intelligence during initial application sorting, though final hiring choices are made by human staff members. The company operates as an equal opportunity employer and supports workforce diversity without discrimination.

Responsibilities

  • Manage and service the fastest-growing customer accounts in the assigned region
  • Drive revenue growth and gross profit share of wallet within an assigned account list
  • Source net new business opportunities and open doors for products such as voice, messaging, email, contact center, and security software
  • Maintain high levels of customer satisfaction
  • Draft pricing proposals, negotiate agreement terms, and handle the contract process
  • Sell solutions to both technical and business audiences
  • Balance competing priorities and manage multiple deals or projects simultaneously

Requirements

  • Minimum of six years of account management or sales experience involving complex technical solutions sold to large customer bases
  • Demonstrated history of consistent quota achievement
  • Experience with account management, cross-selling, and up-selling within a mature customer base
  • Understanding of direct customer financial reporting, including revenue and gross profit tracking, risk management, and opportunity cadences
  • Fluency in the French language
  • Availability for approximately 25 percent travel

Qualifications

  • Experience selling to both technical and business audiences
  • Background or understanding of the communications market
  • Prior work history involving messaging, voice calling, email, account security verification, or a traditional telecommunications environment

Core Skills

Benefits

  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare coverage
  • Retirement savings program
  • Support for employee volunteering and donation efforts

Frequently Asked Questions

Where is this job located?

This is a remote position based in the United Kingdom, Ireland, or Spain, with approximately 25 percent travel anticipated for in-person meetings.

What language skills are required for this role?

Applicants must be fluent in French.

What is the salary for this position?

The job posting does not specify a salary.

What type of employment is this?

The posting specifies a full-time employment type.

Sample Interview Questions

AI-generated questions tailored to this specific role — a preview of the full practice set.

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