Opportunity at
DialpadSr. Account Executive, Enterprise
Dialpad is seeking a Sr. Account Executive, Enterprise to manage the complete sales cycle from start to finish within a designated territory. In this position, you…
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About This Role
Dialpad is seeking a Sr. Account Executive, Enterprise to manage the complete sales cycle from start to finish within a designated territory. In this position, you will help large organizations solve communication challenges by implementing products such as Dialpad Talk, Contact Center, and Sell. Dialpad operates as an AI platform for customer experience, providing real-time solutions across voice and digital channels that combine AI and human agents on a single…
Job Description
Dialpad is seeking a Sr. Account Executive, Enterprise to manage the complete sales cycle from start to finish within a designated territory. In this position, you will help large organizations solve communication challenges by implementing products such as Dialpad Talk, Contact Center, and Sell. Dialpad operates as an AI platform for customer experience, providing real-time solutions across voice and digital channels that combine AI and human agents on a single platform. Brand clients include Netflix, Motorola Solutions, and Randstad, while financial backing comes from firms like Andreessen Horowitz and T-Mobile.
This role suits professionals who embody core traits such as being scrappy, curious, optimistic, persistent, and empathetic. You will collaborate closely with internal departments including Marketing, Finance, Legal, Sales Engineering, and Partner Managers to convert prospective businesses into active clients. Reporting directly to a Regional Vice President, you will be responsible for driving outbound campaigns, conducting discovery calls, leading technical and product demonstrations, and guiding contracts through final execution while meeting established sales quotas and maintaining a qualified pipeline.
Responsibilities
- Build strategic outbound campaigns involving calls, emails, and texts to source opportunities and secure introductory meetings
- Prospect target accounts to identify key stakeholders and champions
- Manage the complete end-to-end sales cycle to convert leads and build pipeline for quarterly and annual sales quotas
- Lead discovery sessions and collaborate with Sales Engineering for product demonstrations
- Drive technical sessions to confirm product viability, customer InfoSec adherence, and overall solution fit
- Develop and maintain account plans to spot expansion opportunities across global accounts
- Handle the full contracting process from beginning to execution alongside customer and company finance, legal, and procurement teams
- Participate in weekly one-on-one sessions with management covering coaching, forecasting, deal reviews, and career development
- Maintain a qualified three-times pipeline
Requirements
- Bring at least five years of sales experience within a dynamic environment
- Possess transferable industry experience in telecommunications, contact center solutions, or unified communications
- Demonstrate experience managing and closing strategic sales cycles involving multiple stakeholders and business units
- Be located within the designated sales territory
Qualifications
- Preferred expertise in SaaS sales, including UCaaS and CCaaS platforms
Core Skills
Benefits
- Competitive salary
- Comprehensive benefits and perks
- Access to cutting-edge AI tools
- Robust training programs
- Inclusive office environment designed for collaboration
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location or remote status for this position?
The posting specifies that candidates must be located within the territory, and the remote status is listed as on-site.
Who does this role report to?
This position reports directly to a Regional Vice President.
What level of experience is required?
Applicants must have five or more years of sales experience in an ever-changing environment, with transferable background in telecommunications, unified communications, or contact centers.
What is the salary for this position?
The source posting does not specify the salary for this role.
What type of employment is this?
The employment type is full-time.
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