Remote opportunity at
ServiceNowSr. Manager, Solution Consulting (OT / Cyber-Physical Systems)
ServiceNow is seeking a remote Sr. Manager, Solution Consulting (OT / Cyber-Physical Systems) to lead a global team focused on operational technology and cyber-physical systems portfolios,…
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About This Role
ServiceNow is seeking a remote Sr. Manager, Solution Consulting (OT / Cyber-Physical Systems) to lead a global team focused on operational technology and cyber-physical systems portfolios, including Armis OT visibility and security, Cyber Asset Security, and USEM for OT. Operating in a player-coach capacity, this full-time role requires setting technical pre-sales strategies, cultivating high performance, and directly supporting key customer engagements. This position is well-suited for a technical sales professional…
Job Description
ServiceNow is seeking a remote Sr. Manager, Solution Consulting (OT / Cyber-Physical Systems) to lead a global team focused on operational technology and cyber-physical systems portfolios, including Armis OT visibility and security, Cyber Asset Security, and USEM for OT. Operating in a player-coach capacity, this full-time role requires setting technical pre-sales strategies, cultivating high performance, and directly supporting key customer engagements.
This position is well-suited for a technical sales professional who blends deep knowledge of industrial architectures with team management expertise and an AI-native working style. The employer functions as an AI control tower for business reinvention, uniting workflows, data, and artificial intelligence to assist numerous Fortune 500 organizations.
Key responsibilities involve mentoring solution consultants, driving adoption of generative and agentic AI across team workflows, and collaborating with account executives and specialized partners. Candidates must be prepared to travel up to forty percent of the time.
Responsibilities
- Lead, manage, and mentor a global team of OT solution consultants by offering guidance, coaching, and career development.
- Evaluate team members against a competency framework measuring technical depth, storytelling, discovery quality, and AI fluency.
- Collaborate with account executives, specialists, and sales leadership to qualify and win complex operational technology opportunities.
- Engage directly with CISOs, plant leaders, and enterprise architects to clarify technical requirements and risk reduction strategies.
- Model AI-native working methods across research, preparation, pipeline inspection, and proof-of-value design.
- Provide structured field feedback regarding competitive gaps and product features to product management.
- Track the industrial security competitive landscape and report metrics on team performance and AI adoption to senior leadership.
Requirements
- Proven experience in technical sales, solution consulting, or sales engineering within cybersecurity, industrial technology, or OT security.
- Experience managing and developing technical pre-sales teams, setting standards, and providing coaching.
- Deep familiarity with operational technology environments, protocols, architectures, segmentation, and the Purdue model.
- Demonstrated hands-on experience utilizing generative and agentic AI in personal workflows and driving team adoption.
- Excellent presentation and communication skills geared toward executive and technical audiences.
- Willingness to travel up to forty percent of the time on average.
Qualifications
- A bachelor's degree in a technical discipline like Engineering or Computer Science, or equivalent professional experience.
Core Skills
Benefits
- Health plans
- Flexible spending accounts
- A 401(k) plan featuring a company match
- Employee Stock Purchase Plan
- Matching donations
- A flexible time away plan
- Family leave programs
- Variable or incentive compensation and equity when applicable
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type and location for this role?
This is a full-time, remote position.
What is the salary range for this position?
The base pay guideline ranges from $175,000 to $210,000, with total compensation varying based on location, skill level, and qualifications, alongside equity, variable incentive compensation, and benefits.
How much travel is required?
The role requires a willingness to travel up to forty percent of the time on average.
What educational background is required?
Candidates need a bachelor's degree in a technical field such as Computer Science or Engineering, or equivalent work experience.
Sample Interview Questions
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