Opportunity at
TideStaff Platform Engineer
Tide is seeking a Staff Platform Engineer to act as the primary technical subject matter expert for its core internal IT platforms. Operating within a cloud-native…
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About This Role
Tide is seeking a Staff Platform Engineer to act as the primary technical subject matter expert for its core internal IT platforms. Operating within a cloud-native environment, the person in this role will function as a senior individual contributor responsible for the architecture, security, governance, and overall health of essential workplace tools relied upon by a globally distributed workforce. Tide provides banking solutions, business accounts, and administrative services designed to…
Job Description
Tide is seeking a Staff Platform Engineer to act as the primary technical subject matter expert for its core internal IT platforms. Operating within a cloud-native environment, the person in this role will function as a senior individual contributor responsible for the architecture, security, governance, and overall health of essential workplace tools relied upon by a globally distributed workforce. Tide provides banking solutions, business accounts, and administrative services designed to help small and medium-sized enterprises save time and money. The organization supports over two million members across multiple countries.
This position requires deep hands-on administrative expertise across major platforms including Google Workspace, Netskope for SSE/SASE, Jamf Pro, Microsoft Intune, and Atlassian systems like Jira and Confluence. The successful candidate will implement a configuration as code mentality, establish robust endpoint security controls, develop operational monitoring metrics, and provide level three incident escalation support. Additionally, the role involves supporting audit requirements such as ISO 27001, SOC 2, FCA, and DORA standards, while mentoring engineering colleagues and producing comprehensive technical documentation.
Responsibilities
- Manage technical design and architecture decisions for workplace technology platforms
- Oversee configuration as code practices utilizing Terraform, Git, and CI/CD pipelines
- Handle endpoint security and compliance controls including EDR integrations, patching, encryption, and vulnerability remediation
- Build monitoring, reporting, and operational health metrics via APIs and automation
- Serve as level three escalation support for complex technical incidents and perform root-cause analysis
- Assist with audit and compliance frameworks such as ISO 27001, SOC 2, FCA, and DORA requirements
- Mentor team members and create technical runbooks and documentation in Confluence
Requirements
- Seven or more years of experience in IT or workplace engineering
- At least three years of senior-level experience in a cloud-native, SaaS-first organization with over 1,000 users
- Extensive background with Configuration as Code on SaaS platforms
- Proficiency in Python, Bash, and PowerShell scripting alongside REST APIs
- Deep enterprise-scale administration experience with Google Workspace
- Production experience designing and managing Netskope or comparable SSE/SASE platforms
- Strong practical experience utilizing both Jamf Pro and Microsoft Intune for mixed device fleets
- Solid understanding of identity and access management protocols including SAML, OIDC, SCIM, MFA, and conditional access
Qualifications
- Administrative-level experience with Jira, Confluence, and Jira Service Management
- Background working in fintech or regulated financial services environments
- Working knowledge of GCP and AWS networking and IAM principles
- Professional certifications such as Google Workspace Administrator, Jamf 300/400, Netskope NSK200/300, MD-102, or Atlassian ACP
Core Skills
Benefits
- Gross monthly salary ranging from 6,266€ to 8,812€ based on skills and experience
- Private Health Insurance
- 25 days of paid annual leave
- 3 paid days off designated for volunteering or learning and development activities
- Parental and family-friendly leave days
- Personal learning and development budget of 500 EUR per year
- Access to the Plumm mental wellbeing platform
- Work from home equipment allowance
- Sabbatical leave
- Share options eligibility
- Team events
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the employment type for this role?
The posting specifies that this position is full-time.
What is the salary range for the Staff Platform Engineer position?
The gross monthly salary ranges from 6,266€ to 8,812€, depending on your skills and experience.
Does the posting specify the exact office location for this role?
The specific location is not stated in the source posting, though Tide mentions having offices and technology centres across multiple global regions.
How can candidates apply for this position?
All official Tide job opportunities are listed exclusively on their Careers Page and applications should be submitted through that channel.
Sample Interview Questions
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