Remote opportunity at
GustoStaff Product Designer
Gusto is hiring Staff Product Designers to join teams across Consumer Banking, MoneyOS, HR Experiences, and Retirement. Gusto provides payroll, health insurance, 401(k) options, and HR…
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About This Role
Gusto is hiring Staff Product Designers to join teams across Consumer Banking, MoneyOS, HR Experiences, and Retirement. Gusto provides payroll, health insurance, 401(k) options, and HR solutions to more than 500,000 small businesses nationwide. In this role, you will own product experiences from end to end within your designated domain, tackling ambiguous challenges and building trustworthy solutions in high-stakes environments. You will collaborate closely with product managers and engineers to…
Job Description
Gusto is hiring Staff Product Designers to join teams across Consumer Banking, MoneyOS, HR Experiences, and Retirement. Gusto provides payroll, health insurance, 401(k) options, and HR solutions to more than 500,000 small businesses nationwide. In this role, you will own product experiences from end to end within your designated domain, tackling ambiguous challenges and building trustworthy solutions in high-stakes environments. You will collaborate closely with product managers and engineers to define product roadmaps, craft accessible interfaces, and design AI-native experiences.
This opportunity is suited for a designer with strong systems thinking and experience handling complex, regulated domains. Team members at Gusto are expected to actively engage with AI tools relevant to their daily work. While cash compensation varies depending on location and experience, the role offers competitive base pay along with benefits and equity.
Responsibilities
- Manage design from end to end within your domain, spanning from problem framing to shipping accessible experiences
- Partner with engineering and product leads to establish goals, priorities, and roadmaps
- Translate ambiguous or new strategy into clear interaction patterns and flows
- Design AI experiences thoughtfully by managing uncertainty, surfacing errors gracefully, and retaining customer agency
- Ground design choices in competitive audits, research, and hypothesis-driven exploration
- Contribute to and evolve the design system when existing patterns are insufficient
- Prototyping and launching solutions in fast cycles while utilizing AI tools
Requirements
- Possess six or more years of product design experience owning and shipping end-to-end solutions
- Demonstrate craft across web platforms, ideally within B2B SaaS, fintech, or high-trust domains
- Bring past experience designing and shipping AI-enabled or conversational experiences to real users
- Show comfort working through ambiguity and building new product areas without complete information
- Apply strong systems thinking and contribute to established design systems
- Demonstrate strong collaboration and communication across engineering, product, design, and data teams
Qualifications
- Background in a regulated or high-stakes field such as fintech, financial services, HR, legal, compliance, or healthcare
- Hands-on experience designing agentic or AI-driven product experiences and human-AI handoffs
- Fluency in service design across multi-stakeholder or two-sided products with operational handoffs
- Experience helping lead team transitions to AI-native workflows
- Familiarity contributing to AI governance, design patterns, or evaluation practices
Core Skills
Benefits
- Competitive base pay
- Employee benefits
- Equity in the form of restricted stock units (RSUs)
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the remote work policy for this position?
The source posting lists the location as remote, though physical office spaces are maintained in Denver, San Francisco, and New York City for employees based in those areas.
What type of employment is this?
This is a full-time employment opportunity.
What is the salary range for this role?
Cash compensation ranges from $146,000 to $183,000 per year in Denver, and from $177,000 to $222,000 per year in San Francisco and New York, with final offers determined by factors such as experience and expertise.
Sample Interview Questions
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