Remote opportunity at
TwilioStrategic Account Executive
Twilio is hiring a Strategic Account Executive to focus on Northern Europe within the EMEA region. This remote role involves selling complex technical solutions, driving revenue…
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About This Role
Twilio is hiring a Strategic Account Executive to focus on Northern Europe within the EMEA region. This remote role involves selling complex technical solutions, driving revenue growth, and expanding product adoption among high-value prospects and existing customers. The position requires managing fast-growing client accounts, driving cross-selling and up-selling initiatives, and developing pricing proposals and contracts. Candidates will engage with both technical and business stakeholders, requiring strong interpersonal skills to explain…
Job Description
Twilio is hiring a Strategic Account Executive to focus on Northern Europe within the EMEA region. This remote role involves selling complex technical solutions, driving revenue growth, and expanding product adoption among high-value prospects and existing customers. The position requires managing fast-growing client accounts, driving cross-selling and up-selling initiatives, and developing pricing proposals and contracts. Candidates will engage with both technical and business stakeholders, requiring strong interpersonal skills to explain intricate details clearly. Twilio operates as a remote-first company and utilizes artificial intelligence in its hiring workflow, while keeping final decisions with human teams. Employees may need to attend ad-hoc in-person team gatherings, functional off-sites, or customer meetings, with this specific position anticipating approximately 25% travel.
Responsibilities
- Manage and service the fastest-growing accounts within the designated region
- Drive revenue expansion and increase share of wallet across an assigned key account list
- Secure purchases for products including voice, messaging, email, contact centre, and account security software
- Maintain high levels of customer satisfaction
- Develop pricing proposals, handle contract negotiations, and guide the contract process
- Sell solutions effectively to both technical and business audiences
- Build trust and mutual respect with technical customers and peers
- Communicate complex technical, contractual, and financial details in a simple manner
- Balance multiple concurrent projects and deals while handling challenging priorities
Requirements
- Five or more years of account management or sales experience focused on selling and closing complex technical solutions to a large customer base
- Demonstrated history of working with accounts ranging from large multinational enterprise clients to digital natives
- Experience building and maintaining professional relationships up to the C-suite level
- Consistent quota achievement
- Proven track record in account management with an understanding of cross-selling and up-selling within a mature customer base
- Solid comprehension of direct customer base financial reporting and revenue tracking
- Prior experience selling to both business and technical stakeholders
Qualifications
- Experience and understanding of the communications market
- Prior background selling or working with messaging, voice, email, contact centre, or account security verification
- Previous experience in a traditional telecommunications environment or business
Core Skills
Benefits
- Competitive pay
- Generous time off
- Ample parental leave
- Wellness leave
- Healthcare coverage
- Retirement savings program
- Support for employee volunteering and donation efforts
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the Strategic Account Executive role located?
The position is remote and based in the United Kingdom or Ireland.
Is travel required for this position?
Yes, approximately 25% travel is anticipated for this role to allow for meaningful in-person connections with customers and team members.
What is the salary for this job?
The job posting does not specify a salary.
What kind of experience is required?
Candidates must have five or more years of account management or sales experience selling and closing complex technical solutions to a large customer base, along with a history of consistent quota attainment.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
