Remote opportunity at
ClipboardStrategy & Ops Lead, Applied AI
Clipboard is seeking a remote Strategy & Ops Lead for Applied AI to manage and develop the internal tooling ecosystem for operations. Founded in 2016, Clipboard…
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About This Role
Clipboard is seeking a remote Strategy & Ops Lead for Applied AI to manage and develop the internal tooling ecosystem for operations. Founded in 2016, Clipboard operates a profitable app-based marketplace connecting healthcare workers with workplaces needing staffing. This individual contributor position sits between the operations and engineering departments, serving as the technical representative for operations while collaborating with leadership to scale the technology stack. This role suits professionals with…
Job Description
Clipboard is seeking a remote Strategy & Ops Lead for Applied AI to manage and develop the internal tooling ecosystem for operations. Founded in 2016, Clipboard operates a profitable app-based marketplace connecting healthcare workers with workplaces needing staffing. This individual contributor position sits between the operations and engineering departments, serving as the technical representative for operations while collaborating with leadership to scale the technology stack.
This role suits professionals with technical fluency who can independently construct and debug integrations, APIs, and automation tools while engaging in technical discussions with developers. Responsibilities include building workflows, defining technical specifications, troubleshooting production issues, and refining support platforms and artificial intelligence solutions.
Responsibilities
- Develop and update workflows, integrations, and automations to enhance daily operational efficiency
- Carry out high-priority tooling and automation projects across the operational technology stack
- Collaborate with software engineers to define requirements, write technical specifications, and prioritize tooling initiatives
- Enhance systems across various tools including support platforms and artificial intelligence solutions
- Convert defined operational problems into practical and well-scoped technical solutions
- Detect gaps or inefficiencies in existing tooling and resolve them proactively
- Diagnose issues, enhance system reliability, and maintain tool performance in production environments
- Contribute to continuous improvements regarding how different systems connect and function together
Requirements
- Technical fluency with the ability to work with APIs, integrations, and automation tooling
- Capacity to build and debug independently and participate in technical discussions with engineers
- Execution discipline to drive defined problems through to completion while managing multiple priorities
- Systems thinking to understand how tools, workflows, and dependencies connect
- Problem-solving ability to translate loosely defined problems into practical, structured solutions
- Ownership mindset focused on delivering high-quality work and improving daily operations
Qualifications
- Experience utilizing support platforms such as Zendesk
- Familiarity with artificial intelligence-driven tools and automation workflows
- Professional background in operations, support, or customer experience environments
- Experience working with evolving or fragmented tooling stacks
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, Clipboard operates as a remote-first team.
What is the salary range for this role?
The salary is USD 120,000 to 140,000 per year.
What type of employment is this?
This is a full-time position.
What does the hiring process involve?
The hiring process consists of an application, an interview with the Head of Core Services, an interview with the Head of Operations, and a final culture interview with executive leadership.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.