Remote opportunity at
SamsaraTeam Lead, Senior Instructional Designer
Samsara, a recently public company that builds a connected operations cloud for physical industries, is hiring a Team Lead, Senior Instructional Designer for its Customer Education…
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About This Role
Samsara, a recently public company that builds a connected operations cloud for physical industries, is hiring a Team Lead, Senior Instructional Designer for its Customer Education group. The role is full-time and remote for candidates living in the United States, excluding the San Francisco Bay Metro Area, the NYC Metro Area, and the Washington, D.C. Metro Area. Learning and credentialing content is built in several formats, including online courses, video,…
Job Description
Samsara, a recently public company that builds a connected operations cloud for physical industries, is hiring a Team Lead, Senior Instructional Designer for its Customer Education group. The role is full-time and remote for candidates living in the United States, excluding the San Francisco Bay Metro Area, the NYC Metro Area, and the Washington, D.C. Metro Area.
Learning and credentialing content is built in several formats, including online courses, video, audio, in-app help, and live sessions. Work begins with understanding what customers and partners need, then turning complex, fast-moving product features into clear lessons. The designer takes ownership of the curriculum for an assigned product area, beginning with Safety, reviews content and assessments written by others, and uses AI tools to produce and revise material rapidly.
Candidates should bring 3 to 5 years or more of learning design work in software or SaaS companies and be able to explain abstract or technical subjects to any audience. The posting values teammates who work alongside customer success, product, sales, and onboarding staff, and who enjoy testing new authoring tools. The annual base salary falls between $76,457.50 and $115,650 USD, with the applicable band depending on the main work location.
Responsibilities
- Clarify training needs, learning objectives, and user requirements with stakeholders for both customers and partners.
- Produce learning and credentialing material across formats within set templates and business constraints.
- Use AI-powered authoring and multimedia tools to create content quickly in repeated cycles.
- Request feedback from partners and subject experts, and evaluate colleagues' content and tests for effectiveness.
- Keep the curriculum for an assigned product area current, track product changes, and respond to leadership requests.
- Learn the product through independent study and focused work with subject experts.
- Design assessments that are engaging and effective.
- Improve processes and try new models and tools for instructional development.
- Model and embed company values as the team grows across offices.
Requirements
- 3 to 5+ years of learning design or instructional design work for software or SaaS companies.
- Familiarity with recognized instructional design frameworks and a history of producing effective, engaging learning.
- Skill in explaining abstract or technical ideas to technical and non-technical people, in visual and written form.
- Judgment in choosing the right delivery method, such as online modules, assessments, or audio lessons, for specific goals.
- A strong ability to work with others and be a team player.
- Sensitivity to visual design and polish.
- Experience with established and newer content tools, including Parta.io, Articulate, Camtasia, Zoom, and Clueso.
Qualifications
- Ease working in an AI-led content process, covering AI-assisted drafting, review, and revision.
- Prior work on training displayed inside the product itself, or product guidance shown in context.
Core Skills
Benefits
- Professional development stipend
- Health insurance and parental leave programs
- Performance-based bonus or variable pay
- Equity for eligible roles
- Flexible, employee-led remote working model
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Can this Team Lead, Senior Instructional Designer role be done remotely?
Yes. It is remote for candidates living in the United States, excluding the San Francisco Bay Metro Area, the NYC Metro Area, and the Washington, D.C. Metro Area.
What is the salary range?
The posting lists an annual base salary of $76,457.50 to $115,650 USD. The range that applies depends on the primary work location.
What experience is required?
The posting asks for 3 to 5+ years of learning or instructional design experience in a software or SaaS setting.
Is the position full-time?
Yes, the posting lists it as a full-time role.
Sample Interview Questions
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