Opportunity at
SEEKTraffic Operations and Workflow Lead
SEEK is hiring a Traffic Operations and Workflow Lead to oversee creative operations, governance, prioritization, planning, and delivery practices across the APAC region. This on-site role…
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About This Role
SEEK is hiring a Traffic Operations and Workflow Lead to oversee creative operations, governance, prioritization, planning, and delivery practices across the APAC region. This on-site role focuses on establishing standards for intake, briefing, workflow, traffic management, capacity planning, and delivery readiness within Marketing and Creative teams. The chosen professional will maintain oversight of all work in progress across Video Production and Creative Services, ensuring alignment among stakeholders and delivery teams…
Job Description
SEEK is hiring a Traffic Operations and Workflow Lead to oversee creative operations, governance, prioritization, planning, and delivery practices across the APAC region. This on-site role focuses on establishing standards for intake, briefing, workflow, traffic management, capacity planning, and delivery readiness within Marketing and Creative teams. The chosen professional will maintain oversight of all work in progress across Video Production and Creative Services, ensuring alignment among stakeholders and delivery teams regarding priorities, schedules, and expectations. This position suits an organized professional experienced in resource management, capacity planning, and traffic coordination within an agency setting.
The role involves balancing business demands with team capabilities through ongoing quarterly and monthly capacity planning. The lead will supervise workflow and scheduling across simultaneous projects and multi-market campaigns while identifying scheduling conflicts, bottlenecks, and changing requirements early to implement practical solutions. Additionally, the person in this position will conduct training to ensure incoming briefs are complete and properly scoped, establish performance reporting frameworks for leadership, and drive the adoption of scalable processes and operational tools.
Responsibilities
- Continuously improve the creative operations framework to ensure governance, prioritization, planning, and delivery practices across APAC
- Set standards for intake, briefing, workflow, traffic management, capacity planning, and delivery readiness
- Manage workflow, traffic, and scheduling across simultaneous projects and campaigns
- Coordinate workflow planning and resource allocation to support balanced workloads and optimal team utilization
- Identify scheduling conflicts, delivery requirements, and workflow constraints early to implement practical solutions
- Lead quarterly, monthly, and ongoing capacity planning by aligning business demand with team capability and delivery priorities
- Monitor utilization and workload balance while escalating resourcing risks to leadership
- Lead training and capability uplift for marketing and non-marketing teams to ensure complete and clear incoming briefs
- Define and maintain reporting frameworks that provide visibility into agency performance, workload trends, and team utilization
Requirements
- Proven experience in traffic management, workflow coordination, creative operations, or resource management within an in-house or external agency
- Strong understanding of creative, content, and production workflows spanning design, copy, and video
- Demonstrated experience managing multiple concurrent projects, deadlines, and priorities in a fast-paced environment
- Strong capability in resource allocation, workflow planning, and capacity management
- Experience using workflow and project management tools
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the work location or remote policy for this role?
The source posting explicitly states that this role is on-site, though a specific city or geographical location is not provided.
What are the primary responsibilities of the Traffic Operations and Workflow Lead?
The role involves managing workflow and traffic across concurrent projects, leading capacity planning, establishing briefing intake standards, and defining reporting frameworks to track agency performance across the APAC region.
What experience is required for this position?
Candidates must have proven experience in traffic management, workflow coordination, creative operations, or resource management within an agency, along with familiarity with creative workflows and project management tools.
Does the posting specify salary or benefits?
The salary, specific benefits, and exact employment type are not stated in the job posting.
Sample Interview Questions
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