Opportunity at
SutherlandUrgent: Trainer - Palayan
This full-time, on-site training role is based in Palayan, Philippines, with Sutherland. The trainer creates and updates course materials, leads multi-week new hire classes and floor…
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About This Role
This full-time, on-site training role is based in Palayan, Philippines, with Sutherland. The trainer creates and updates course materials, leads multi-week new hire classes and floor training, coaches learners in live settings and gives feedback so trainees can reach their performance goals. The posting suits an organized trainer with at least two to three years of training experience and a bachelor's degree, who writes and speaks English clearly and is…
Job Description
This full-time, on-site training role is based in Palayan, Philippines, with Sutherland. The trainer creates and updates course materials, leads multi-week new hire classes and floor training, coaches learners in live settings and gives feedback so trainees can reach their performance goals.
The posting suits an organized trainer with at least two to three years of training experience and a bachelor's degree, who writes and speaks English clearly and is comfortable with shifting or overnight schedules.
Responsibilities
- Create and update training materials and course documents
- Lead multi-week new hire classes and on-the-floor training blocks
- Coach learners in nesting and BQM settings, and run product or tool change sessions
- Give feedback to new hires and help them meet performance goals
Requirements
- Two to three years of experience working as a trainer
- Any bachelor-level degree, with education or communication a plus
- Working command of Excel, PowerPoint, Word and Outlook
- Strong spoken and written English
Qualifications
- Strategic approach to designing solutions and improving processes
- Willingness to work shifting or overnight schedules
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job located?
The job is on-site in Palayan, and the listing uses the Philippines as the country.
What schedule should candidates expect?
Candidates should be open to shift or overnight schedules, according to the posting.
What experience is required?
The posting requires at least two to three years of work as a trainer.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.