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CanonicalUsability Engineer - User Science
This full-time, remote Usability Engineer role sits in the Design team and supports User Science, a newer design discipline at Canonical, a company that publishes Ubuntu.…
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About This Role
This full-time, remote Usability Engineer role sits in the Design team and supports User Science, a newer design discipline at Canonical, a company that publishes Ubuntu. The team looks beyond traditional user research by bringing user needs into development processes and quality benchmarks across the company. The job is remote within the EMEA region. The engineer collects and synthesizes user data, builds insights in several formats, and reviews findings from…
Job Description
This full-time, remote Usability Engineer role sits in the Design team and supports User Science, a newer design discipline at Canonical, a company that publishes Ubuntu. The team looks beyond traditional user research by bringing user needs into development processes and quality benchmarks across the company. The job is remote within the EMEA region.
The engineer collects and synthesizes user data, builds insights in several formats, and reviews findings from split tests, usability studies and other methods. The work includes making quick prototypes, dashboards or automation scripts so that research can be used more widely. The engineer calibrates research presentations to suit each stakeholder in a highly technical setting.
Other responsibilities include partnering with process, product and engineering groups so that research feeds into existing decisions, strengthening research operations so that methods are more accessible and repeatable, and contributing to user-centered training and resources that help grow the User Science discipline.
The posting seeks an undergraduate or postgraduate degree in a neighboring subject such as design, engineering or data science, or a clearly explained alternative path, plus proficiency in qualitative and quantitative research methods. A hands-on, tinkering mindset, a degree of technical fluency, a focus on systematizing best practices, and a robust portfolio are expected. Linux, container technology, Python-based data analysis and open-source contributions are nice to have.
Responsibilities
- Collect and synthesize user data, including A/B tests and usability studies
- Build lightweight prototypes, dashboards and automation scripts that make research easier to use
- Calibrate research presentations for each stakeholder's needs
- Partner with process, product and engineering groups so research shapes decisions
- Strengthen research operations so methods are repeatable
- Contribute to training, resources and outreach that grow the User Science discipline
Requirements
- Undergraduate or postgraduate degree in a related subject, or a clearly explained alternative path
- Proficiency in qualitative and quantitative methods such as interviews, usability tests, split testing and surveys
- A hands-on, tinkering mindset for prototyping, scripting and research tooling
- Technical fluency to engage with engineering and process teams
- Focus on research operations and systematizing best practices
- Clear verbal and written communication
- A portfolio of research, design or engineering projects
Qualifications
- Experience with Linux
- Conceptual knowledge of container technology or cloud management
- Experience with Python data analysis, R or similar tools
- Record of contributions to open-source communities
Core Skills
Benefits
- Distributed work with twice-yearly in-person team sprints
- Priority Pass access and upgrades on long-haul trips to company events
- A USD 2,000 yearly allowance for personal learning and development
- Annual compensation review and recognition rewards
- Maternity and paternity leave, plus annual holiday leave
- Employee assistance program and a wellness platform
- Chances to visit new locations and meet colleagues in person
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this role based?
The role is remote and based in the EMEA region.
What compensation is listed?
The posting says base pay depends on geographic location, experience, knowledge and skills. Certain roles may also be eligible for bonuses or sales incentives.
What is the employment type?
The position is full-time.
What qualifications are needed?
The posting asks for an undergraduate or postgraduate degree in a related subject, or a clearly explained alternative path, plus research expertise and a portfolio.
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