Remote opportunity at
MonzoVAIB Strategy Analyst
Monzo operates as a digital financial institution with a mission to change how people manage money, offering personal, business, joint, teen, and children's accounts alongside credit…
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About This Role
Monzo operates as a digital financial institution with a mission to change how people manage money, offering personal, business, joint, teen, and children's accounts alongside credit cards, savings, investments, and pension consolidation. The organization is currently hiring a VAIB Strategy Analyst to join its Vulnerability, Accessibility, Inclusion, and Bereavements team. This role focuses on integrating accessibility, vulnerability, inclusion, and bereavement standards directly into service offerings and product designs. The professional…
Job Description
Monzo operates as a digital financial institution with a mission to change how people manage money, offering personal, business, joint, teen, and children's accounts alongside credit cards, savings, investments, and pension consolidation. The organization is currently hiring a VAIB Strategy Analyst to join its Vulnerability, Accessibility, Inclusion, and Bereavements team.
This role focuses on integrating accessibility, vulnerability, inclusion, and bereavement standards directly into service offerings and product designs. The professional chosen will direct complex initiatives, handle tricky escalations independently, review data patterns to find system barriers, oversee risk governance, and mentor colleagues. Candidates should have a strong background in VAIB regulations or related compliance frameworks, along with experience managing strategic projects, communicating effectively across departments, and solving complex problems with strong judgment.
Responsibilities
- Manage strategic workstreams to balance regulatory rules, customer needs, and operational objectives
- Examine operational feedback, feedback from customers, and data numbers to spot systemic barriers and build evidence-backed solutions
- Collaborate across engineering, product, and operations divisions to embed inclusive practices into workflows and customer pathways
- Serve as the primary escalation point for ambiguous or complex operational and customer issues
- Maintain control criteria for strategic adjustments through proper assessment, documentation, and governance
- Mentor junior staff members and share specialized knowledge to elevate the analytical capacity of the team
Requirements
- Expertise in VAIB subject matter and relevant legal frameworks such as the Equality Act, Consumer Duty, and WCAG
- Demonstrated ability to independently manage and deliver complex strategic initiatives using operational data and feedback
- Solid understanding of assurance, risk, and governance protocols
- Strong stakeholder management and communication skills to challenge current methods and align various departments
Qualifications
- Prior experience working in VAIB roles or other regulatory backgrounds
Core Skills
Benefits
- Salary between £41,300 and £52,250
- Performance-linked incentive awards
- Equity in the company
- Flexible working hours
- Annual learning budget of £1,000 for training, books, and conferences
- Macbook and extra work-from-home setup support for remote personnel
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Is this position remote?
Yes, the posting specifies that the role is remote, with locations listed as London, Cardiff, or UK remote.
What is the salary range for the VAIB Strategy Analyst?
The salary is between £41,300 and £52,250, accompanied by equity, performance-linked incentive awards, and additional benefits.
What does the application process involve?
The application journey includes a 25-minute recruiter call, a 60-minute Values and Behaviours interview, and a 60-minute role-specific interview.
Are specific qualifications required if I do not have direct VAIB experience?
While VAIB experience is preferred, candidates with other regulatory backgrounds are also encouraged to apply.
Sample Interview Questions
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