Remote opportunity at
FreshworksAccount Executive - Enterprise (SLED)
Freshworks is adding an Enterprise SLED Account Executive who will work remotely out of Austin. The focus is Higher Education, where the mission is to deepen…
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About This Role
Freshworks is adding an Enterprise SLED Account Executive who will work remotely out of Austin. The focus is Higher Education, where the mission is to deepen Freshworks' footprint. The account executive shapes customized ITSM and EX offerings meant to improve productivity and employee satisfaction across college campuses. This job is built around consultative sales involving many stakeholders at colleges and universities. Deals carry large budgets and stretch across longer cycles,…
Job Description
Freshworks is adding an Enterprise SLED Account Executive who will work remotely out of Austin. The focus is Higher Education, where the mission is to deepen Freshworks' footprint. The account executive shapes customized ITSM and EX offerings meant to improve productivity and employee satisfaction across college campuses.
This job is built around consultative sales involving many stakeholders at colleges and universities. Deals carry large budgets and stretch across longer cycles, so the account executive must keep momentum across several parallel decision paths. Core tasks include designing customized plans, meeting administrators, IT leaders and HR heads, presenting value tied to institutional aims and budgets, and working with the Marketing team, Solutions Engineers and Customer Success staff.
Qualified applicants bring five to eight years of consistent success in SaaS enterprise sales, substantial ITSM and EX solution selling, and deep knowledge of SaaS platforms. Earlier work with higher education buyers is a notable advantage. Analytical skill to assess what each school needs and recommend a suitable fit is important. The stated base pay is $105,000 to $165,000 USD, plus variable compensation where applicable.
Responsibilities
- Design ITSM and EX plans fitted to higher education customers
- Coordinate with administrators, IT leaders and HR heads to understand institutional needs
- Move a multi-stakeholder pipeline forward through longer sales cycles
- Build value propositions that match institutional goals and budgets
- Collaborate with the marketing team, solutions engineers and customer success on prospect and client journeys
Requirements
- Five to eight years of consistent success in SaaS enterprise sales
- Real track record selling ITSM and EX solutions
- Practical experience with ITSM products and EX tools
- Mastery of solution selling and pipeline management
- Strong analytical ability to assess customer needs
Qualifications
- Past sales into colleges and universities is a notable advantage
- Deep familiarity with SaaS platforms and how they boost institutional efficiency
Core Skills
Benefits
- Medical, dental, vision, disability and life coverage choices
- Equity and ESPP
- Flexible PTO and flexible spending accounts
- Commuter and wellness benefits
- Adoption and parental leave
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is the job located?
The role is remote and listed for Austin.
What is the salary?
The posting gives a base salary range of $105,000 to $165,000 USD, plus variable compensation where applicable.
What experience is required?
The posting asks for five to eight years of enterprise SaaS sales and strong ITSM and EX solution selling experience.
How do I apply?
The posting does not describe an application process.
Sample Interview Questions
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