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FreshworksBusiness Development Manager - NA
Freshworks is hiring a Business Development Manager - NA to join its outbound sales team on-site in Bengaluru. This is a full-time position centered on outbound…
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About This Role
Freshworks is hiring a Business Development Manager - NA to join its outbound sales team on-site in Bengaluru. This is a full-time position centered on outbound prospecting, engaging target accounts, qualifying potential opportunities, and initiating meaningful dialogues with prospective buyers. The role suits a candidate who thrives in a high-velocity, target-driven sales environment and enjoys regular telephone outreach and multi-channel prospecting. The person in this position will generate sales pipeline…
Job Description
Freshworks is hiring a Business Development Manager - NA to join its outbound sales team on-site in Bengaluru. This is a full-time position centered on outbound prospecting, engaging target accounts, qualifying potential opportunities, and initiating meaningful dialogues with prospective buyers. The role suits a candidate who thrives in a high-velocity, target-driven sales environment and enjoys regular telephone outreach and multi-channel prospecting.
The person in this position will generate sales pipeline through proactive outreach, coordinate closely with Account Executives for handovers, and track performance metrics to refine messaging. Freshworks maintains a workplace that values diversity and offers equal opportunities to individuals from all backgrounds, genders, sexual orientations, religions, and ethnicities.
Responsibilities
- Conduct outbound prospecting via cold calling, email, LinkedIn, and additional channels targeting specific accounts and personas
- Investigate target accounts to pinpoint key decision-makers and influencers
- Handle and process inbound leads by evaluating them for business fit, need, and purchasing intent
- Run organized email and calling campaigns to secure meetings and sales leads
- Develop and sustain a robust pipeline of qualified prospective buyers
- Tailor outreach messages using account research, industry details, business hurdles, and applicable use cases
- Partner closely with Account Executives to qualify and transfer sales opportunities
- Keep CRM data regarding prospects, activities, and pipeline status up to date
- Monitor outreach metrics to optimize conversion rates, targeting, and messaging
- Keep abreast of target markets, competitors, industry trends, and customer challenges
Requirements
- Possess one to four years of background in B2B sales, inside sales, business development, or SaaS sales
- Demonstrate practical background in outbound lead generation and prospecting
- Show strong capability in cold calling and email communication
- Be experienced in evaluating and converting inbound leads
- Demonstrate familiarity with researching accounts to locate decision-makers
- Have experience utilizing tools such as LinkedIn Sales Navigator, ZoomInfo, Apollo, Lusha, 6sense, Salesloft, Outreach, HubSpot, or comparable platforms
- Exhibit strong written and verbal communication skills
- Be capable of operating in a fast-paced, goal-oriented sales setting
- Display a hunter mindset, strong ownership, persistence, and curiosity
- Willingness to work night shifts
Core Skills
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this job located?
This position is located on-site in Bengaluru.
What shift is required for this role?
Candidates must be open to working night shifts.
What is the salary for this position?
The salary is not specified in the job posting.
How much experience is required?
The role requires one to four years of experience in B2B, SaaS, inside sales, or business development.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.