Hybrid opportunity at
FreshworksAccount Executive - Mid Market
This mid-market account executive role targets companies with 500 to 1,000 staff members that want to improve how their people experience work. The executive advises buyers…
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About This Role
This mid-market account executive role targets companies with 500 to 1,000 staff members that want to improve how their people experience work. The executive advises buyers through each step of their purchase, matching needs around IT service management, employee onboarding and engagement to software that helps teams run smoothly. The posting frames it as a sales job that is also about impact, teamwork and personal advancement. The job calls for…
Job Description
This mid-market account executive role targets companies with 500 to 1,000 staff members that want to improve how their people experience work. The executive advises buyers through each step of their purchase, matching needs around IT service management, employee onboarding and engagement to software that helps teams run smoothly. The posting frames it as a sales job that is also about impact, teamwork and personal advancement.
The job calls for value-led discussions, outbound prospecting and virtual selling to fill a healthy pipeline, along with careful discovery to understand each buying group. The executive handles mid-sized deals from negotiation through to a signed contract, and works with teammates in marketing, solution design and customer success so every buyer gets a consistent experience.
Candidates need three or more years in software-as-a-service or mid-market selling, with a history of beating quotas and cultivating durable customer ties. Skilled listening and questioning, an advisory yet flexible approach, and ease in a changing, fast environment are important. Familiarity with SaaS platforms helps, and background in employee experience software is a plus. The role is hybrid, with three onsite days a week (Tuesday through Thursday) at the newly opened San Mateo office. Base pay is $100,000 to $150,000, with variable compensation and equity available as well.
Responsibilities
- Lead value-focused conversations about IT service management, onboarding and engagement needs.
- Create and steer a healthy pipeline through outreach, remote selling and discovery.
- Earn buyer trust and keep the decision path transparent.
- Take mid-sized opportunities from negotiation to signature.
- Work with marketing, solution design and customer success to keep the buyer experience smooth.
Requirements
- Minimum three years of selling SaaS or mid-market accounts, with a strong record against targets.
- Strong listening, questioning and value-articulation skills.
- A consultative, flexible and hands-on selling style.
- Comfort in a fast-moving, changing environment.
Qualifications
- Working knowledge of SaaS platforms; experience with employee experience software is a bonus.
Core Skills
Benefits
- Variable pay and equity.
- Hybrid schedule within a people-first workplace.
- Growth paths in development, mentoring and career mobility.
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
Where is this role based?
The posting refers to the newly opened San Mateo office and describes a hybrid schedule with onsite expectations three days a week, Tuesday through Thursday.
What is the base salary?
Base pay is $100,000 to $150,000, with variable compensation and equity available as well.
What experience is needed?
The posting wants three or more years selling SaaS or mid-market accounts.
How do I apply?
The posting does not describe an application process.
Sample Interview Questions
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