Hybrid opportunity at
FreshworksAccount Executive - Mid-Market
Freshworks is hiring a Mid-Market Account Executive to join its team. This hybrid position requires working on-site three days per week from Tuesday through Thursday at…
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About This Role
Freshworks is hiring a Mid-Market Account Executive to join its team. This hybrid position requires working on-site three days per week from Tuesday through Thursday at the Downtown Boston, Massachusetts office. The role focuses on helping mid-sized organizations with between 500 and 1,000 employees improve their employee experience through human-centered solutions. Professionals in this role will guide clients through the purchasing cycle, connecting customer needs with tools that support IT…
Job Description
Freshworks is hiring a Mid-Market Account Executive to join its team. This hybrid position requires working on-site three days per week from Tuesday through Thursday at the Downtown Boston, Massachusetts office. The role focuses on helping mid-sized organizations with between 500 and 1,000 employees improve their employee experience through human-centered solutions. Professionals in this role will guide clients through the purchasing cycle, connecting customer needs with tools that support IT service management, team empowerment, and streamlined onboarding.
This position suits individuals with a consultative sales background who enjoy relationship-building and strategic problem-solving. The job involves proactive prospecting, virtual selling, managing discovery processes, negotiating agreements, and collaborating internally with marketing, customer success, and solutions engineering departments. Freshworks operates as an equal opportunity employer that welcomes applicants from all backgrounds.
Responsibilities
- Conduct value-based discussions with mid-market clients regarding employee engagement, onboarding, and IT service management
- Maintain a robust sales pipeline using proactive prospecting, discovery, and virtual selling techniques
- Build trust and provide clarity to buying teams throughout the purchasing decision process
- Handle all stages of mid-sized deal management and closing from negotiation to final contract
- Coordinate with marketing, solutions engineering, and customer success teams to deliver a unified client experience
Requirements
- Minimum of three years of background in mid-market or SaaS sales
- Demonstrated history of surpassing targets and establishing robust customer connections
- Familiarity with SaaS platforms
Qualifications
- Prior experience working with employee experience software solutions
Core Skills
Benefits
- Annual base salary between $100,000 and $130,000
- Eligibility for a target bonus
- Pay structure featuring a 50/50 split between variable compensation and base salary
- Bonus and equity opportunities depending on relevant factors
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and remote work policy for this role?
This is a hybrid position that requires working on-site three days a week from Tuesday to Thursday at the Freshworks office located in Downtown Boston, Massachusetts.
What is the salary and compensation structure?
The annual base salary ranges from $100,000 to $130,000. The position uses a 50/50 pay mix consisting of 50 percent base salary and 50 percent variable compensation, with potential for bonuses and equity.
What experience is required to apply?
Applicants must have at least three years of experience in SaaS or mid-market sales, along with a documented history of meeting targets and forming strong client relationships.
Who will the Account Executive collaborate with internally?
The role involves partnering closely with the marketing, solutions engineering, and customer success departments to ensure clients receive a seamless experience.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
