Hybrid opportunity at
FreshworksAccount Executive - Mid-Market
Freshworks is hiring a Mid-Market Account Executive to join its team on a hybrid schedule, requiring three days per week on-site from Tuesday through Thursday at…
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About This Role
Freshworks is hiring a Mid-Market Account Executive to join its team on a hybrid schedule, requiring three days per week on-site from Tuesday through Thursday at the San Mateo, California headquarters. In this full-time position, the professional will engage with organizations ranging from 500 to 1,000 employees to improve their employee experience through human-centered software solutions. The work involves leading consultative value-based discussions, addressing challenges related to IT service management,…
Job Description
Freshworks is hiring a Mid-Market Account Executive to join its team on a hybrid schedule, requiring three days per week on-site from Tuesday through Thursday at the San Mateo, California headquarters. In this full-time position, the professional will engage with organizations ranging from 500 to 1,000 employees to improve their employee experience through human-centered software solutions. The work involves leading consultative value-based discussions, addressing challenges related to IT service management, onboarding, and employee engagement.
The role requires managing the complete sales cycle from initial discovery and pipeline generation through negotiation and closing. The professional will coordinate closely with marketing, solutions engineering, and customer success departments to maintain a smooth customer journey. This position suits an adaptable candidate who thrives in a fast-paced setting and possesses a strategic yet hands-on mentality. Compensation includes an annual base salary ranging from $100,000 to $150,000 USD, structured around a 50/50 pay mix that includes a target bonus alongside the base salary.
Responsibilities
- Lead value-based discussions with mid-market clients to identify needs in ITSM, onboarding, and employee engagement
- Develop and maintain a strong sales pipeline utilizing virtual selling and proactive prospecting methods
- Guide purchasing committees through the decision-making process with empathy and clarity
- Negotiate and close mid-sized business opportunities up to final agreements
- Coordinate alongside marketing, solutions engineering, and customer success divisions to deliver a consistent client journey
Requirements
- Minimum of three years of professional background in mid-market or SaaS sales
- Proven track record of meeting or exceeding targets and establishing client relationships
- Strong communication skills focused on active listening and asking targeted questions
- Familiarity with software-as-a-service platforms
- Ability to operate effectively in a rapid and changing atmosphere
Qualifications
- Prior background working with employee experience software solutions
Core Skills
Benefits
- Eligible for a target bonus within a 50/50 base and variable pay mix
Frequently Asked Questions
Answers are based only on the employer’s listing; where it doesn’t say, neither do we.
What is the location and work model for this position?
This is a hybrid position that requires working on-site three days per week from Tuesday to Thursday at the company headquarters located in San Mateo, California.
What salary and compensation structure does the role offer?
The annual base salary ranges from $100,000 to $150,000 USD. The position operates on a 50/50 pay mix consisting of base salary and a target bonus.
What experience is required to apply?
Applicants must have at least three years of professional background in SaaS or mid-market sales, demonstrating a history of surpassing targets.
What size businesses will this Account Executive work with?
The role involves partnering with mid-sized companies that have a workforce between 500 and 1,000 employees.
Sample Interview Questions
AI-generated questions tailored to this specific role — a preview of the full practice set.
